2021中国银行招聘考试真题

题目总数:100
总分数:100
时间:不限时
第 1 题    单选题

下列各图是纸盒的表面展开图,其中表示同一个纸盒的是( )。

A.
甲和丁
B.
乙和丙
C.
丙和丁
D.
乙和甲
第 2 题    单选题

下列选项中,与左边四个图形规律相同的是( )。

A.
A
B.
B
C.
C
D.
D
第 3 题    单选题

三位男士甲、乙、丙和三位女士A,B,C,他们是三对夫妻,现在知道,甲的妻子是B的好友,并且在三个女士中最年长;而C的年龄比丙的妻子年龄小。以下对三对夫妻关系推断正确的是( )。

A.
甲——A,乙——B,丙——C
B.
甲——B,乙——A,丙——C
C.
甲——C,乙——B,丙——A
D.
甲——A,乙——C,丙——B
第 4 题    单选题

大众传播是指专业化的媒介组织通过一定的传播媒介,在接受国家管理下,对受众进行大规模的信息传播活动。

根据上述定义,下列不属于大众传播的是( )。

A.
某市政府两站开通市民专栏,就民生问题回答市民的提问
B.
某报刊刊登了某传染病的最新传播情况
C.
某电台开通了法治热线,接受听众的咨询
D.
某新闻频道对国家领导人的外事活动进行了直播
第 5 题    单选题

人际冲突有两种:工作性冲突与情绪性冲突(关系冲突)。工作性冲突是因为对工作本身有不同的理解、思路和方法;情绪性冲突则是情绪上的对立或敌意。

根据上述定义,下面属于情绪性冲突的是( )。

A.
某单位领导因为坚持原则和下属发生严重的争执
B.
一位年轻女孩子,因男友的冷漠,和他吵起来了
C.
一位年轻的同事正在向顾客说明什么,但顾客显得很激动
D.
一位老者正在教训那些采摘校园玫瑰花的人
第 6 题    单选题

8,48,120,224,360,( )。

A.
528
B.
562
C.
626
D.
682
第 7 题    单选题

(51/76)÷(204/138)÷(184/228)的值与( )最接近。

A.
0.45
B.
0.5
C.
0.56
D.
0.6
第 8 题    单选题

根据以下数字的规律,空缺处应填入的是( )。

1,5,16,41,94,( )

A.
109
B.
210
C.
203
D.
198
第 9 题    单选题

2,5,14,29,86,( )。

A.
159
B.
162
C.
169
D.
173
第 10 题    单选题

根据以下数字的规律,空缺处应填入的是( )。
117,80,53,34,( ),12

A.
21
B.
22
C.
23
D.
27
第 11 题    单选题

火车驶过长900米的铁路桥,从车头上桥到车尾离桥共用1分25秒,紧接着列车又穿过一条长1800米的隧道,从车头进隧道到车尾离开隧道用了2分40秒,则火车车身长为( )米。

A.
120
B.
100
C.
80
D.
90
第 12 题    单选题

一本书有100多页,小王每天看固定的页数,看了18天后,发现未看的页数正好是已看页数的2/3,又看了7天后发现未看的页数正好比已看的页数少100页。问这本书共有多少页?( )

A.
180
B.
160
C.
150
D.
120
第 13 题    单选题

分数4/9、17/35、101/203、3/7、15/301中最大的一个是( )。

A.
4/9
B.
17/35
C.
101/203
D.
151/301
第 14 题    单选题

为节约水资源,某城市规定,每户每月用水不超过7立方米,按11元/立方米收费;超过7立方米的,超过部分按19元/立方米收费,每次收费用水量都按整数计算。某个月月底结算时,王家比陈家多交了106元。问王家比陈家多用了( )立方米的水。

A.
3
B.
4
C.
5
D.
6
第 15 题    单选题

小王、小李、小张和小周4人共为某希望小学捐赠了25个书包,按照数量多少的顺序分别为小王、小李、小张、小周。已知小王捐赠的书包数量是小李和小张捐赠书包的数量之和;小李捐赠的书包数量是小张和小周捐赠的书包数量之和。问小王捐赠了多少书包?( )

A.
9
B.
10
C.
11
D.
12
第 16 题    单选题

从最美妈妈到最美女教师,从最美司机到最美农妇,一个个“最美普通人”的善行不仅让我们感动、钦佩,也让我们思考:是什么力量促使他们做出如此善行?孟子认为,人的行为源自于内心的善恶,内心有善良的思想,行为就是善良的。简单地说,就是“善行源自善心”,源于平时的情感积累,源于长年累月的行为习惯。

这段文字主要说明的是( )。

A.
善行源于善心
B.
我们应该从一件小事上升到理论高度
C.
孟子的观点在现在依然适用
D.
善行都来自普通人
第 17 题    单选题

有一次,苏格拉底淌水过河,脚一划,落水了。他拼命挣扎,大喊救命,不远处有个钓鱼者不但不救他,反而转身就走。最后是他的学生救了他。后来那个钓鱼者淌水过河,也落水了,苏格拉底和他的学生正巧在河边散步,便用竹竿把他救了上来。当学生们知道救上来的就是那个钓鱼者时,都后悔了,但苏格拉底却说:“不对,你们应该救他,这正是我们和他的区别。”这段文字告诉我们( )。

A.
莫以善小而不为
B.
善有善报,恶有恶报
C.
做人原则应一以贯之
D.
普度众生是哲学家的使命
第 18 题    单选题

在一个环境和经济都面临挑战的高度技术化的时代,提高我们的理解能力和辨析科学证据与科学观点的能力至关重要。而要想做到这一点,出路之一就是需要来自自然科学和人文社会科学不同领域的专业人士的鼎力合作。比如,对于像地球气候变化这类复杂的问题,需要科学家去挖掘并阐述其根本原因。但与此同时,人文学科与社会科学工作者也同样需要去评估气候变化之于人口与社会的影响,而新闻工作者则需要把这类信息完整地传递给社会大众。在他们的共同努力下,才能把科学的新发现及其与社会相关的联系向社会大众解释得更好更清楚。这段文字意在强调( )。

A.
提高公众理解科学能力的途径
B.
提高大众理解科学能力的意义
C.
不同领域专家分工协作的方式
D.
不同领域专家分工协作的目的
第 19 题    单选题

下列各句中,没有语病且句意明确的一句是( )。

A.
公司的章程,无论对总裁和基层员工,均无例外,都必须严格遵守、执行
B.
到目前为止,人类的力量还不能完全消除来自太空的陨石威胁,太空灾难的大小在很大程度上还是陨石体积的大小决定的
C.
这种矩阵式的组织结构,不仅有助于稳定军心,同时也将对企业正在实施的市场战略举措起到了积极正向的推动作用
D.
看一个自主品牌的掌门人是什么样的人,就大体知道这个品牌未来有什么戏。毕竟,车是人造出来的,是什么样的人就能造出什么样的车
第 20 题    单选题

出版业要再现辉煌,不能过度把心思花在图书的包装上,而要重视“文本第一”的读者需求。因为任何包装都只是一种形式,要为内容服务。过度包装不仅违背可持续的发展思路,也人为地阻隔了文字进行有效传播的力量,这种_____效应带来的后果对并不景气的出版业而言,无疑是_____。
填入划横线部分最恰当的一项是( )。

A.
极端 日暮途穷
B.
短视 雪上加霜
C.
消极 祸不单行
D.
连带 内外交困
第 21 题    单选题

黄土高原的形成和青藏高原的隆升,_____了侵蚀和风化的速度,使得高原周围的低洼地区_____了大量卵石、沙子和更细的颗粒,以至只要大风骤起,西部地区就_____飞沙走石、尘土弥漫的景象。

依次填入画横线部分最恰当的一项是( )。

A.
提升 沉淀 产生
B.
加快 堆积 形成
C.
提高 聚集 呈现
D.
加剧 散落 造成
第 22 题    单选题

生活在内地的中国人终其一生,要无数次填写有关个人资讯的登记表格,举凡上学、提干、入党、参军、就业、旅行等概莫能外,而登记栏目也几乎是_____的,包括出生年月、家庭出身、民族、性别、党派、籍贯、文化程度等。

A.
千人一面
B.
如出一辙
C.
一模一样
D.
千篇一律
第 23 题    单选题

①“国家战略”一词,最早出自美国

②最近几年,由于国家领导人以及社会各界的倡导,全民阅读问题已经引起广泛的重视

③中国学术界对“国家战略”一词尚无统一定义

④我国先后提出过知识产权国家战略、能源问题国家战略等,但遗憾的是一直没有把全民阅读作为国家战略

⑤其任务是依据国际国内情况,综合运用政治、军事、经济、科技、文化等国家力量,筹划指导国家建设与发展、维护国家安全,达成国家目标

⑥一般认为,它是指导国家各个领域的总方略

将以上6个句子重新排列,语序正确的是( )。

A.
③⑥①⑤②④
B.
③①⑥⑤④②
C.
①⑥⑤③④②
D.
①③⑥⑤④②
第 24 题    单选题

①现代建筑的发起人,美国设计家赖特首先将直线的元素引入建筑设计。

②直线与曲线之争是区分西方现代设计与传统设计的分水岭。

③而现代设计倾向于使用直线。

④现代设计诞生之前,设计中通常采用的是自然的形式,如曲线就是设计家热衷于使用的元素。

⑤大量的水平线和垂直线以及基本几何图形如方形、圆形、三角形的运用,预示了现代主义设计时代的到来。

⑥19世纪后期英国发起的工艺美术运动和法国的新艺术运动,采取的主要形式元素即流畅的曲线,如舒卷的花枝和攀缠的藤蔓。

将以上6个句子重新排列,语序正确的是( )。

A.
②④⑥③①⑤
B.
⑤⑥④③②①
C.
②④③⑤⑥①
D.
⑤①④⑥③②
第 25 题    单选题

在使用繁体字的香港和台湾,如今越来越多年轻人的生活方式正日渐西方化;而大陆青少年接触港台的电脑游戏、流行歌曲等现代时尚元素,看到的也多是繁体字,但并未得到传统文的熏陶。与此相反,不少天天使用简体字的人,照样深得传统文化的熏陶。如果分别阅读用简体字和繁体字书写的同一篇古文、同一首唐诗,文字形式对读者解读作品文化意蕴的影响微乎其微。传统文化也可以通过电影、电视等多种方式植根民间思想观念与生活方式当中,不一定要借助繁体字作为媒介。

这段文字意在说明( )。

A.
应将传统文化融入现代时尚元素中
B.
传承传统文化未必需要借助繁体字
C.
简体字代替繁体字确实利大弊小
D.
简体字不会削弱传统文化的意蕴
第 26 题    单选题

根据数据可知,房地产市场中比重最大的是( )。

A.
商业营业用房
B.
办公楼市场
C.
难以确定
D.
住宅市场
第 27 题    单选题

2014年1~10月,房地产开发企业资金的主要来源是( )。

A.
国内贷款、个人按揭贷款
B.
外资、国内贷款
C.
自筹资金、外资
D.
定金及预收款、自筹资金
第 28 题    单选题

2014年1~10月,东部地区住宅投资额度占全国住宅投资额度的比重是( )。

A.
56.4%
B.
38.9%
C.
60.3%
D.
50.5%
第 29 题    单选题

2014年1~10月,按全国销售面积计算,全国房屋销售平均价格为( )元。

A.
4446
B.
7270
C.
4632
D.
5880
第 30 题    单选题

2014年1~10月,住宅方面的房地产投资同比增长速度从高到低依次是( )。

A.
中部地区 西部地区 东部地区
B.
东部地区 西部地区 中部地区
C.
西部地区 东部地区 中部地区
D.
中部地区 东部地区 西部地区
第 31 题    单选题

我国社会主义市场经济能够实行强有力的宏观调控,这是因为社会主义市场经济( )。

A.
坚持以公有制为主体
B.
以市场为基础配置资源
C.
充分发挥了计划的长处
D.
克服了市场的弊端
第 32 题    单选题

在现代经济社会中,各国政府都具有宏观调控职能,一般通过货币政策、财政政策和对外经济政策以调节社会总供给与总需求均衡。下列各项中,被称为社会经济活动“内在稳定器”的是( )。

A.
货币政策
B.
财政政策
C.
产业政策
D.
投资政策
第 33 题    单选题

资金在国际流动时往往可以通过特定机制对一国乃至全球经济发挥远超过其实力的影响,这种现象被称为( )。

A.
放大效应
B.
从众效应
C.
蝴蝶效应
D.
晕轮效应
第 34 题    单选题

以下股利政策中,有利于稳定股票价格,从而树立存款类金融机构良好的形象,但股利的支付与盈余相脱节的是( )。

A.
剩余股利政策
B.
固定股利政策
C.
固定支付率股利政策
D.
低股利加额外股利政策
第 35 题    单选题

世界上第一次出现的国际货币体系是( )。

A.
国际金本位制
B.
布雷顿森林体系
C.
牙买加体系
D.
国际银本位制
第 36 题    单选题

( ),中国人民银行批准的中资商业银行法人对中资保险公司法人试办由双方协商确定利率的大额定期存款,进行了存款利率改革的初步尝试。

A.
1998年10月
B.
1999年10月
C.
2000年1月
D.
2001年9月
第 37 题    单选题

2014年,某德国企业在我国投资取得100万欧元的收入,那么,在计算我国GDP时,这笔收入应( ),在计算德国GNP时,这笔收入应( )。

A.
计入 计入
B.
不计人 计入
C.
不计入 不计入
D.
计入 不计入
第 38 题    单选题

帕累托最优意味着( )。

A.
社会福利水平达到了最大
B.
社会分配最为公平
C.
生产效率最高
D.
相关主体不能在不减少他人福利的情形下增加自身福利水平
第 39 题    单选题

马克思的利率决定论认为利息量的多少取决于利润总额,利息率取决于( )。

A.
财政政策
B.
汇率政策
C.
资金的供求状况
D.
平均利润率
第 40 题    单选题

下列不属于中国银行的下属机构的是( )。

A.
中银香港
B.
中银航空
C.
中银投资
D.
中银国际
第 41 题    单选题

通货膨胀实质上是一种货币现象,表现为商品和生产要素价格总水平在一定时期内( )。

A.
持续下降
B.
持续上升
C.
间歇性下降
D.
间歇性上升
第 42 题    单选题

下列关于国际货币基金组织贷款的说法中,正确的是( )。

A.
该贷款通常没有附加政策条件
B.
该贷款种类单一且固定不变
C.
减贫与增长贷款是最早设立的一种贷款
D.
该贷款主要帮助成员国解决国际收支问题
第 43 题    单选题

单位和个体工商客户在境内开户行办理开立验资账户或( )业务时,可使用工商验资E线通。

A.
增资
B.
减资
C.
个人收汇
D.
普通汇兑
第 44 题    单选题

甲捡到了一只宠物,然后到处找没找到主人,就拿回去养了,结果生了两只小崽,主人乙这个时候找上门了,甲向乙索要饲料费。问:甲可不可以继续养,甲可不可以索要饲料费?( )

A.
甲可以继续养,不得索要饲料费
B.
甲可以继续养,可以索要饲料费
C.
甲不可以继续养,不可以索要饲料费
D.
甲不可以继续养,可以索要饲料费
第 45 题    单选题

以依法可以转让的股票出质的,出质人与质权人应当订立书面合同,并向证券登记机构办理出质登记。质押合同自( )起生效。

A.
签订之日
B.
登记之日
C.
登记之日后一日
D.
合同中约定之日
第 46 题    单选题

生物体中的蛋白大都属于( )。

A.
结合蛋白
B.
球蛋白
C.
组蛋白
D.
清蛋白
第 47 题    单选题

若两变量X和Y之间的pearson相关系数大于0.3且小于0.5,则说明( )。

A.
X和Y存在低度的线性相关关系
B.
X和Y存在中度的线性相关关系
C.
X和Y完全正线性相关
D.
X和Y完全负线性相关
第 48 题    单选题

2014年9月16日,商务部新闻发言人沈丹阳在商务部例行发布会上表示,8月我国实际使用外资金额72亿美元,同比下降14%。这是继7月之后,我国实际利用外资金额再次呈现两位数下滑。造成这一现象的原因不包括( )。

A.
目前全球经济尚处于国际金融危机后的弱势阶段,全球外商直接投资增长乏力
B.
年初,人民币兑美元出现贬值
C.
由于国内土地供应与用工成本升高,国外需求疲软较为明显
D.
由于特殊的政治因素,世界部分国家在经济上抵制中国
第 49 题    单选题

在下述各种企业制度中,( )属于法人企业。

A.
个体户
B.
合作制
C.
公司制
D.
合伙制
第 50 题    单选题

新中国成立后,中国银行设立的第一个海外分行是( )。

A.
卢森堡分行
B.
纽约分行
C.
巴黎分行
D.
悉尼分行
第 51 题    多选题

国际中长期资金的特点包括( )。

A.
资金流动相对更稳定
B.
能够为一国在较长时期内使用
C.
能够更深地介入一国经济发展中
D.
资金获得的收益率更大,风险更低
第 52 题    多选题

下列关于原始凭证说法中,正确的有( )。

A.
经济业务发生时填制
B.
由会计人员填制
C.
由经办人员填制
D.
记录经济业务的发生和完成
第 53 题    多选题

支付清算系统由( )组成。

A.
提供支付服务的中介机构
B.
管理货币转移的规则
C.
需要债权债务清偿及资金转移服务的机构
D.
实现支付指令传送及资金清算的专业技术手段
第 54 题    多选题

以下各项中,( )形式属于直接融资。

A.
甲企业向乙企业购买了100万元的物品,双方约定采用分期付款方式支付款项
B.
国家发行国库券筹集财政资金
C.
某商业银行向李某发放80万元住房贷款
D.
某企业申请在A股主板发行股票,筹集发展资金
第 55 题    多选题

下列关于Word操作的表述中,正确的有( )。

A.
Word中为表格设置边框可以在“边框和底纹”对话框中进行
B.
如果Word没有显示“标尺”,可以单击“插入标尺”菜单命令来显示
C.
使用格式刷工具可以复制字符和段落的格式
D.
如果Word没有显示“标尺”,可以单击“视图标尺”菜单命令来显示
第 56 题    多选题

关于垄断厂商,下列说法正确的有( )

A.
当ed>1时,MR>0,TR曲线斜率为正
B.
当ed=1时,MR=0,TR曲线斜率为零
C.
当ed>1时,MR>0,表示厂商总收益TR随销售量Q的增加而减少
D.
当ed=1时,MR=0,表示厂商总收益TR随销售量Q的增加而增加
第 57 题    多选题

市场可以通过( )来配置资源。

A.
供给和需求之间相互作用的关系
B.
反应灵敏的价格
C.
完善的财政税收制度
D.
塑造安全稳定的经济环境
第 58 题    多选题

关于推拉营销模式中的拉式营销的方法有( )。

A.
进行广告宣传
B.
实行代销、试销
C.
利用创名牌、树信誉,增强用户的信任感
D.
推销人员带样品盒说明书走访顾客
第 59 题    多选题

下列对长期菲利普斯曲线的政策含义的理解,正确的有( )。

A.
政府运用扩张性政策可以降低失业率
B.
政府运用扩张性政策不能降低失业率
C.
政府运用扩张性政策会导致通货膨胀率下降
D.
政府运用扩张性政策会使通货膨胀率不断上升
第 60 题    多选题

2014年9月30日,作为银行间外汇市场首批人民币对欧元直接交易做市商,中国银行成功与汇丰银行(中国)有限公司完成银行间首笔人民币对欧元直接交易。这一举措带来的好处有( )。

A.
发展人民币对欧元直接交易,有利于形成人民币对欧元直接汇率
B.
降低交易汇兑成本,简化操作手续
C.
促进双边贸易和投资便利化
D.
有利于加强双方金融合作,进一步促进人民币国际化的发展
第 61 题    单选题

All who completed the voluntary _____ on Friday will receive a certificate recognizing their participation.

A.
train
B.
trained
C.
training
D.
trainable
第 62 题    单选题

The song I Love You More Than I Can Say _____ her of those beautiful days.

A.
rid
B.
robbed
C.
informed
D.
reminded
第 63 题    单选题

In spite of increasing competition from rivals, we are _____ leading the industry in quality and customer satisfaction.

A.
besides
B.
evenly
C.
yet
D.
still
第 64 题    单选题

William was pleased to see the executives respond so _____ to the proposal he had been working on.

A.
frustratingly
B.
enthusiastically
C.
simply
D.
indifferently
第 65 题    单选题

Some people propose to move Teacher's Day to September 28,_____is believed to be the birthday of Confucius.

A.
when
B.
which
C.
where
D.
that
第 66 题    单选题

For most cases, working with colleagues with competence has _____ value as a high compensation.

A.
as much
B.
a lot
C.
much
D.
so many
第 67 题    单选题

Do you think shopping online will _____ take the place of shopping in stores?

A.
especially
B.
frequently
C.
merely
D.
finally
第 68 题    单选题

Mr. Jones has been accused of distributing several important _____ memorandums to persons outside the company.

A.
integral
B.
independent
C.
incapable
D.
internal
第 69 题    单选题

He must submit a concrete energy _____ that is to be carried out soon.

A.
plan
B.
planning
C.
plans
D.
planned
第 70 题    单选题

Mr. Gable will not approve the purchase until his supervisor conducts a _____ review of the contract.

A.
comprehension
B.
comprehend
C.
comprehensive
D.
comprehending
第 71 题    单选题

—Do you regret paying ten dollars for that book?
—No, I would gladly have paid _____.

A.
as twice many
B.
twice as many
C.
twice as much
D.
as twice much
第 72 题    单选题

We are quite optimistic you will enjoy our established curriculum _____ absolutely assured in the academic world.

A.
you
B.
ourselves
C.
yourself
D.
we
第 73 题    单选题

—I beg you to quit smoking. I can't really _____that smell.

—I'm extremely sorry to hear that.

A.
hold on to
B.
put up with
C.
break away from
D.
get into
第 74 题    单选题

Research recently conducted on the side effects of the medication _____ that it should not be prescribed to diabetic patients.

A.
has found
B.
has been found
C.
finds
D.
was finding
第 75 题    单选题

—Could you please tell me _____?

—Go upstairs and turn left.

A.
what is the teacher's office
B.
what the teacher's office is
C.
where is the teacher's office
D.
where the teacher's office is
第 76 题    单选题

The accounting division has already found two candidates _____ qualifications meet the requirements for the job openings.

A.
who
B.
whom
C.
whose
D.
which
第 77 题    单选题

Had the town's residents been allowed to vote on the measure, it surely_____.

A.
would be passing
B.
would have passed
C.
passed
D.
would pass
第 78 题    单选题

The hotel clerk _____ to cancel the reservation at least 2 days in advance before the reserved date to avoid penalties.

A.
suggested
B.
proposed
C.
minded
D.
recommended
第 79 题    单选题

The procurement manager is relieved that the new software he bought will be _____ with the existing IT system.

A.
compatible
B.
feasible
C.
believable
D.
receivable
第 80 题    单选题

Over the past twenty years, Rie Sakamoto has _____ a reputation as one of Japan's leading photographers.

A.
selected
B.
reviewed
C.
developed
D.
performed
第 81 题    单选题

Stimulate your imagination as you explore Egypt, both old and new. Stand before the great Pyramids of Giza at sunrise. Acquaint yourself with the bustling districts and vibrant culture of the capital city, Cario. Travel up the majestic Nile River and visit the amazing Valley of the Kings, where you can tour the famous tomb of “King Tut”. But best of all, our guide will share their knowledge of these sites with you, helping you to understand both the history and the modern culture of this amazing country. Expand your mind with Mindful Travel, Inc.

Package price does not include airfare to or from Cairo.

Mindful Travel, Inc.

Public Relations Office

11 Derry Lane

London, England

November 9, 2006

Dear MT representative,

Having recently returned from your company's Treasure of Egypt tour, I'm happy to report that I had a wonderful time. I don’t think I've ever had such an enjoyable and educational vacation. I was particular impressed with how much I learned about history of Egypt, as well as what the country is like today.

All of the guides and other MT employees assisting me during my travels were courteous. Helpful, and very knowledgeable about the fascinating historical sites that I visited. Please extent my thanks especially to Mr. Mokhta Said, who guided me around the Valley of the Kings. That was the highlight of my trip.

I'm going to share my experiences with friends and family, and I will definitely suggest that they travel with MT the next time they take a vacation.

Thank you again,

Leila Dorn

What is special about Mindful Travel, Inc?( )

A.
It provides educational experiences
B.
It is based in Cario, Egypt
C.
It offers the cheapest tour prices
D.
It employs Egyptian guides
第 82 题    单选题

Stimulate your imagination as you explore Egypt, both old and new. Stand before the great Pyramids of Giza at sunrise. Acquaint yourself with the bustling districts and vibrant culture of the capital city, Cario. Travel up the majestic Nile River and visit the amazing Valley of the Kings, where you can tour the famous tomb of “King Tut”. But best of all, our guide will share their knowledge of these sites with you, helping you to understand both the history and the modern culture of this amazing country. Expand your mind with Mindful Travel, Inc.

Package price does not include airfare to or from Cairo.

Mindful Travel, Inc.

Public Relations Office

11 Derry Lane

London, England

November 9, 2006

Dear MT representative,

Having recently returned from your company's Treasure of Egypt tour, I'm happy to report that I had a wonderful time. I don’t think I've ever had such an enjoyable and educational vacation. I was particular impressed with how much I learned about history of Egypt, as well as what the country is like today.

All of the guides and other MT employees assisting me during my travels were courteous. Helpful, and very knowledgeable about the fascinating historical sites that I visited. Please extent my thanks especially to Mr. Mokhta Said, who guided me around the Valley of the Kings. That was the highlight of my trip.

I'm going to share my experiences with friends and family, and I will definitely suggest that they travel with MT the next time they take a vacation.

Thank you again,

Leila Dorn

What must tour participants do?( )

A.
Learn about Egypt before departing
B.
Choose which sites to visit
C.
Pay in full before starting the tour
D.
Arrange their transportation to Egypt
第 83 题    单选题

Stimulate your imagination as you explore Egypt, both old and new. Stand before the great Pyramids of Giza at sunrise. Acquaint yourself with the bustling districts and vibrant culture of the capital city, Cario. Travel up the majestic Nile River and visit the amazing Valley of the Kings, where you can tour the famous tomb of “King Tut”. But best of all, our guide will share their knowledge of these sites with you, helping you to understand both the history and the modern culture of this amazing country. Expand your mind with Mindful Travel, Inc.

Package price does not include airfare to or from Cairo.

Mindful Travel, Inc.

Public Relations Office

11 Derry Lane

London, England

November 9, 2006

Dear MT representative,

Having recently returned from your company's Treasure of Egypt tour, I'm happy to report that I had a wonderful time. I don’t think I've ever had such an enjoyable and educational vacation. I was particular impressed with how much I learned about history of Egypt, as well as what the country is like today.

All of the guides and other MT employees assisting me during my travels were courteous. Helpful, and very knowledgeable about the fascinating historical sites that I visited. Please extent my thanks especially to Mr. Mokhta Said, who guided me around the Valley of the Kings. That was the highlight of my trip.

I'm going to share my experiences with friends and family, and I will definitely suggest that they travel with MT the next time they take a vacation.

Thank you again,

Leila Dorn

Why did Ms. Dorn write the letter?( )

A.
To describe her experiences to her family
B.
To express her satisfaction with the company
C.
To request a specific guide for a future tour
D.
To ask a question about the history of Egypt
第 84 题    单选题

Stimulate your imagination as you explore Egypt, both old and new. Stand before the great Pyramids of Giza at sunrise. Acquaint yourself with the bustling districts and vibrant culture of the capital city, Cario. Travel up the majestic Nile River and visit the amazing Valley of the Kings, where you can tour the famous tomb of “King Tut”. But best of all, our guide will share their knowledge of these sites with you, helping you to understand both the history and the modern culture of this amazing country. Expand your mind with Mindful Travel, Inc.

Package price does not include airfare to or from Cairo.

Mindful Travel, Inc.

Public Relations Office

11 Derry Lane

London, England

November 9, 2006

Dear MT representative,

Having recently returned from your company's Treasure of Egypt tour, I'm happy to report that I had a wonderful time. I don’t think I've ever had such an enjoyable and educational vacation. I was particular impressed with how much I learned about history of Egypt, as well as what the country is like today.

All of the guides and other MT employees assisting me during my travels were courteous. Helpful, and very knowledgeable about the fascinating historical sites that I visited. Please extent my thanks especially to Mr. Mokhta Said, who guided me around the Valley of the Kings. That was the highlight of my trip.

I'm going to share my experiences with friends and family, and I will definitely suggest that they travel with MT the next time they take a vacation.

Thank you again,

Leila Dorn

Which site did Ms. Dorn most enjoy?( )

A.
The Valley of the Kings
B.
The Nile River
C.
The city of Cario
D.
The pyramids of Giza
第 85 题    单选题

Stimulate your imagination as you explore Egypt, both old and new. Stand before the great Pyramids of Giza at sunrise. Acquaint yourself with the bustling districts and vibrant culture of the capital city, Cario. Travel up the majestic Nile River and visit the amazing Valley of the Kings, where you can tour the famous tomb of “King Tut”. But best of all, our guide will share their knowledge of these sites with you, helping you to understand both the history and the modern culture of this amazing country. Expand your mind with Mindful Travel, Inc.

Package price does not include airfare to or from Cairo.

Mindful Travel, Inc.

Public Relations Office

11 Derry Lane

London, England

November 9, 2006

Dear MT representative,

Having recently returned from your company's Treasure of Egypt tour, I'm happy to report that I had a wonderful time. I don’t think I've ever had such an enjoyable and educational vacation. I was particular impressed with how much I learned about history of Egypt, as well as what the country is like today.

All of the guides and other MT employees assisting me during my travels were courteous. Helpful, and very knowledgeable about the fascinating historical sites that I visited. Please extent my thanks especially to Mr. Mokhta Said, who guided me around the Valley of the Kings. That was the highlight of my trip.

I'm going to share my experiences with friends and family, and I will definitely suggest that they travel with MT the next time they take a vacation.

Thank you again,

Leila Dorn

What does Ms. Dorn say she will do?( )

A.
Become a guide for tours of Egypt
B.
Send a more detailed report of her journey
C.
Contact the MT employees personally
D.
Recommend the company to her acquaintances
第 86 题    单选题

The National Trust in Britain plays an increasingly important part in the preservation for public enjoyment of the best that is left unspoiled of the British countryside. Although the Trust has received practical and moral support from the government, it is not a rich government department. It is a voluntary association of people who care for the unspoiled countryside and historic buildings of Britain. It is a charity which depends for its existence on voluntary support from members of the public. Its primary duty is to protect places of great natural beauty and places of historical interest.

The attention of the public was the first drawn to the dangers threatening the great old houses and the castles of Britain by the death of the Lord Lothian, who left his great seventeenth-century house to the Trust together with the 4500-acre park and estate surrounding it. This gift attracted wide publicity and started the Trust's "Country House Scheme". Under this scheme, with the help of the Government and the general public, the Trust has been able to save and make accessible to the public about 150 of these old houses. Last year, about 1.75 million people paid to visit these historic houses, usually at a very small charge.

In addition to country houses and open spaces, the Trust now owns some examples of ancient wind and water mills, nature reserves, 540 farms and nearly 2500 cottages or small village houses, as well as some complete villages. In these villages no one is allowed to build, develop or disturb the old village environment in any way and all the houses are maintained in their original 16th century style. Over 4,000 acres of coastline, woodland, and hill country are protected by the Trust and no development or disturbances of any kind are permitted. The public has free access to these areas and is only asked to respect the peace, beauty and wildlife.

Over the past 80 years, the Trust has become a big and important organization and an essential and respected part of national life. It helps to preserve all that and of historical significance not only for future generations of Britons but also for the millions of tourists who each year invade Britain in search of a great historic and cultural heritage.

The National Trust is a _____.

A.
government agency depending on voluntary services
B.
non-profit organization depending on voluntary services
C.
government department but is not rich
D.
private organization supported by the government
第 87 题    单选题

The National Trust in Britain plays an increasingly important part in the preservation for public enjoyment of the best that is left unspoiled of the British countryside. Although the Trust has received practical and moral support from the government, it is not a rich government department. It is a voluntary association of people who care for the unspoiled countryside and historic buildings of Britain. It is a charity which depends for its existence on voluntary support from members of the public. Its primary duty is to protect places of great natural beauty and places of historical interest.

The attention of the public was the first drawn to the dangers threatening the great old houses and the castles of Britain by the death of the Lord Lothian, who left his great seventeenth-century house to the Trust together with the 4500-acre park and estate surrounding it. This gift attracted wide publicity and started the Trust's "Country House Scheme". Under this scheme, with the help of the Government and the general public, the Trust has been able to save and make accessible to the public about 150 of these old houses. Last year, about 1.75 million people paid to visit these historic houses, usually at a very small charge.

In addition to country houses and open spaces, the Trust now owns some examples of ancient wind and water mills, nature reserves, 540 farms and nearly 2500 cottages or small village houses, as well as some complete villages. In these villages no one is allowed to build, develop or disturb the old village environment in any way and all the houses are maintained in their original 16th century style. Over 4,000 acres of coastline, woodland, and hill country are protected by the Trust and no development or disturbances of any kind are permitted. The public has free access to these areas and is only asked to respect the peace, beauty and wildlife.

Over the past 80 years, the Trust has become a big and important organization and an essential and respected part of national life. It helps to preserve all that and of historical significance not only for future generations of Britons but also for the millions of tourists who each year invade Britain in search of a great historic and cultural heritage.

The National Trust is dedicated to _____.

A.
preserving the best public enjoyment
B.
providing the public with free access to historic buildings
C.
offering better services to visitors home and abroad
D.
protecting the unspoiled countryside and historic buildings
第 88 题    单选题

The National Trust in Britain plays an increasingly important part in the preservation for public enjoyment of the best that is left unspoiled of the British countryside. Although the Trust has received practical and moral support from the government, it is not a rich government department. It is a voluntary association of people who care for the unspoiled countryside and historic buildings of Britain. It is a charity which depends for its existence on voluntary support from members of the public. Its primary duty is to protect places of great natural beauty and places of historical interest.

The attention of the public was the first drawn to the dangers threatening the great old houses and the castles of Britain by the death of the Lord Lothian, who left his great seventeenth-century house to the Trust together with the 4500-acre park and estate surrounding it. This gift attracted wide publicity and started the Trust's "Country House Scheme". Under this scheme, with the help of the Government and the general public, the Trust has been able to save and make accessible to the public about 150 of these old houses. Last year, about 1.75 million people paid to visit these historic houses, usually at a very small charge.

In addition to country houses and open spaces, the Trust now owns some examples of ancient wind and water mills, nature reserves, 540 farms and nearly 2500 cottages or small village houses, as well as some complete villages. In these villages no one is allowed to build, develop or disturb the old village environment in any way and all the houses are maintained in their original 16th century style. Over 4,000 acres of coastline, woodland, and hill country are protected by the Trust and no development or disturbances of any kind are permitted. The public has free access to these areas and is only asked to respect the peace, beauty and wildlife.

Over the past 80 years, the Trust has become a big and important organization and an essential and respected part of national life. It helps to preserve all that and of historical significance not only for future generations of Britons but also for the millions of tourists who each year invade Britain in search of a great historic and cultural heritage.

We can infer from Paragraph 2 that Lord Lothian _____.

A.
donated all his money to the Trust
B.
started the “Country House Scheme”
C.
saved many old country houses in Britain
D.
was influential in his time
第 89 题    单选题

The National Trust in Britain plays an increasingly important part in the preservation for public enjoyment of the best that is left unspoiled of the British countryside. Although the Trust has received practical and moral support from the government, it is not a rich government department. It is a voluntary association of people who care for the unspoiled countryside and historic buildings of Britain. It is a charity which depends for its existence on voluntary support from members of the public. Its primary duty is to protect places of great natural beauty and places of historical interest.

The attention of the public was the first drawn to the dangers threatening the great old houses and the castles of Britain by the death of the Lord Lothian, who left his great seventeenth-century house to the Trust together with the 4500-acre park and estate surrounding it. This gift attracted wide publicity and started the Trust's "Country House Scheme". Under this scheme, with the help of the Government and the general public, the Trust has been able to save and make accessible to the public about 150 of these old houses. Last year, about 1.75 million people paid to visit these historic houses, usually at a very small charge.

In addition to country houses and open spaces, the Trust now owns some examples of ancient wind and water mills, nature reserves, 540 farms and nearly 2500 cottages or small village houses, as well as some complete villages. In these villages no one is allowed to build, develop or disturb the old village environment in any way and all the houses are maintained in their original 16th century style. Over 4,000 acres of coastline, woodland, and hill country are protected by the Trust and no development or disturbances of any kind are permitted. The public has free access to these areas and is only asked to respect the peace, beauty and wildlife.

Over the past 80 years, the Trust has become a big and important organization and an essential and respected part of national life. It helps to preserve all that and of historical significance not only for future generations of Britons but also for the millions of tourists who each year invade Britain in search of a great historic and cultural heritage.

All the following can be inferred from the passage EXCEPT _____.

A.
the Trust is more interested in protecting the 16th century houses
B.
many people came to visit the historic houses saved by the Trust
C.
visitors can get free access to some places owned by the Trust
D.
the Trust has a story which is longer than 80 years
第 90 题    单选题

The National Trust in Britain plays an increasingly important part in the preservation for public enjoyment of the best that is left unspoiled of the British countryside. Although the Trust has received practical and moral support from the government, it is not a rich government department. It is a voluntary association of people who care for the unspoiled countryside and historic buildings of Britain. It is a charity which depends for its existence on voluntary support from members of the public. Its primary duty is to protect places of great natural beauty and places of historical interest.

The attention of the public was the first drawn to the dangers threatening the great old houses and the castles of Britain by the death of the Lord Lothian, who left his great seventeenth-century house to the Trust together with the 4500-acre park and estate surrounding it. This gift attracted wide publicity and started the Trust's "Country House Scheme". Under this scheme, with the help of the Government and the general public, the Trust has been able to save and make accessible to the public about 150 of these old houses. Last year, about 1.75 million people paid to visit these historic houses, usually at a very small charge.

In addition to country houses and open spaces, the Trust now owns some examples of ancient wind and water mills, nature reserves, 540 farms and nearly 2500 cottages or small village houses, as well as some complete villages. In these villages no one is allowed to build, develop or disturb the old village environment in any way and all the houses are maintained in their original 16th century style. Over 4,000 acres of coastline, woodland, and hill country are protected by the Trust and no development or disturbances of any kind are permitted. The public has free access to these areas and is only asked to respect the peace, beauty and wildlife.

Over the past 80 years, the Trust has become a big and important organization and an essential and respected part of national life. It helps to preserve all that and of historical significance not only for future generations of Britons but also for the millions of tourists who each year invade Britain in search of a great historic and cultural heritage.

The word "invade" in Paragraph 4 is closest in meaning to _____.

A.
come in without permission
B.
enter with invitation
C.
visit in large numbers
D.
appear all of a sudden
第 91 题    单选题

Special Events Calendar in Cambridge

Street Concert

11:00 a. m. to 12:00 Noon, Friday, September 21 and Saturday, September 22

Experience this friendly neighborhood event. Francesca Bertolini and Tom Miller, residents who have long lived here,will show you great music. Although they are amateurs, they perform their instruments like professional musicians.

Contemporary Art Exhibition 9:00 a. m. to 6:00 p. m. Monday through Saturday

From September 21 through October 4

Richard Turner, professor at Design School of New York

Michael Douglas,abstract artist

Frank Garry, architect at Garry's Design Inc.

You can admire a collection of contemporary art displays including pictures, sculptures, and architectural models. Also you can enjoy what you never expected at an art gallery, so just come here and take pleasure. If you have any questions, please call the receptionist at 342-9783.

Dinner Show with Jazz

7:00 p. m. to 10:00 p. m., Saturday, September 29

at Times Square

Join us for the much anticipated show! You can appreciate a fantastic show featuring world-famous jazz musicians like Andre Jung, James Park, and Julia Brown while having dinner.

In order to list your event on the calendar, please e-mail your desirable date,time,

Location, and contact information to Cultural Authorities of Cambridge at Cambridge-special@ cultural, gov.

What kind of work is Richard Turner in?( )

A.
An architect
B.
A professor
C.
A designer
D.
A musician
第 92 题    单选题

Special Events Calendar in Cambridge

Street Concert

11:00 a. m. to 12:00 Noon, Friday, September 21 and Saturday, September 22

Experience this friendly neighborhood event. Francesca Bertolini and Tom Miller, residents who have long lived here,will show you great music. Although they are amateurs, they perform their instruments like professional musicians.

Contemporary Art Exhibition 9:00 a. m. to 6:00 p. m. Monday through Saturday

From September 21 through October 4

Richard Turner, professor at Design School of New York

Michael Douglas,abstract artist

Frank Garry, architect at Garry's Design Inc.

You can admire a collection of contemporary art displays including pictures, sculptures, and architectural models. Also you can enjoy what you never expected at an art gallery, so just come here and take pleasure. If you have any questions, please call the receptionist at 342-9783.

Dinner Show with Jazz

7:00 p. m. to 10:00 p. m., Saturday, September 29

at Times Square

Join us for the much anticipated show! You can appreciate a fantastic show featuring world-famous jazz musicians like Andre Jung, James Park, and Julia Brown while having dinner.

In order to list your event on the calendar, please e-mail your desirable date,time,

Location, and contact information to Cultural Authorities of Cambridge at Cambridge-special@ cultural, gov.

Who is probably a professionally educated musician?( )

A.
Francesca Bertolini
B.
Frank Garry
C.
Tom Miller
D.
Julia Brown
第 93 题    单选题

To: All employees;

From: Facilities Maintenance Office

In the past few weeks, we have been in close contact with head office and security office in the hope of obtaining a certain date by which the south-side parking lot will be resealed. We are now pleased to inform you that this will occur Wednesday, January 5th, from 7 a. m. until 6 p. m

No access will be permitted to the parking lot during this time. All employees are also asked not to walk on the new surface as the fresh asphalt will not be hard enough for at least several hours. Employees will be provided with the use of the parking lots around the Engineering Institute while the car park resealing process is being carried out.

Your cooperation is appreciated.

Hoping that this will not be too inconvenient…

Sincerely yours,

Terence Trent D' Arby

Why is this memo being posted?( )

A.
To thank the Engineering Institute staff
B.
To inform staff of maintenance work
C.
To announce new policy
D.
To report that the whole parking lot will be resealed
第 94 题    单选题

To: All employees;

From: Facilities Maintenance Office

In the past few weeks, we have been in close contact with head office and security office in the hope of obtaining a certain date by which the south-side parking lot will be resealed. We are now pleased to inform you that this will occur Wednesday, January 5th, from 7 a. m. until 6 p. m

No access will be permitted to the parking lot during this time. All employees are also asked not to walk on the new surface as the fresh asphalt will not be hard enough for at least several hours. Employees will be provided with the use of the parking lots around the Engineering Institute while the car park resealing process is being carried out.

Your cooperation is appreciated.

Hoping that this will not be too inconvenient…

Sincerely yours,

Terence Trent D' Arby

What will happen on January 5th?( )

A.
The indicated company facility will be closed.
B.
Staff will be using the offices across the street.
C.
The parking lot will be expanded by maintenance workers.
D.
The maintenance office will be shut down.
第 95 题    单选题

To: All employees;

From: Facilities Maintenance Office

In the past few weeks, we have been in close contact with head office and security office in the hope of obtaining a certain date by which the south-side parking lot will be resealed. We are now pleased to inform you that this will occur Wednesday, January 5th, from 7 a. m. until 6 p. m

No access will be permitted to the parking lot during this time. All employees are also asked not to walk on the new surface as the fresh asphalt will not be hard enough for at least several hours. Employees will be provided with the use of the parking lots around the Engineering Institute while the car park resealing process is being carried out.

Your cooperation is appreciated.

Hoping that this will not be too inconvenient…

Sincerely yours,

Terence Trent D' Arby

Where does Mr. D' Arby work?( )

A.
At the Engineering Institute
B.
In the head office
C.
In the maintenance department
D.
In the security office
第 96 题    单选题

February 18th

Ruth Walter

2921 Cypress Lane

Smithfield, UT 00375

Dear Ms. Walter,

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15-8/14 and 9/15-10/14 last year.

Our records indicate that multiple bills for these periods have been sent to your address without reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.

For further information about this action, or to verify the amount of your outstanding balance, please call our Customer Service Center at 1-888-555-3802, or write to the following address:

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

Service representative,

I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.

First of all, I am certain that I paid for all services during the two billing period in question. The payments were on time and for the correct amount. I used your company's automated telephone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then, I did receive multiple bills for the periods 7/15-8/14 and 9/15—10/14 as stated in your letter. I tried repeatedly to report this error to your company via the customer service email system, but I never received a response. I am also attaching copies of these emails for your review.

These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).

Ruth Walter

Why did Northern Utah Gas & Power write to Ms. Walter?( )

A.
To announce recent changes to its available services
B.
To notify her of a new policy regarding late fees
C.
To apologize for overcharging her account
D.
To inform her of penalties she may be subject to
第 97 题    单选题

February 18th

Ruth Walter

2921 Cypress Lane

Smithfield, UT 00375

Dear Ms. Walter,

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15-8/14 and 9/15-10/14 last year.

Our records indicate that multiple bills for these periods have been sent to your address without reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.

For further information about this action, or to verify the amount of your outstanding balance, please call our Customer Service Center at 1-888-555-3802, or write to the following address:

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

Service representative,

I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.

First of all, I am certain that I paid for all services during the two billing period in question. The payments were on time and for the correct amount. I used your company's automated telephone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then, I did receive multiple bills for the periods 7/15-8/14 and 9/15—10/14 as stated in your letter. I tried repeatedly to report this error to your company via the customer service email system, but I never received a response. I am also attaching copies of these emails for your review.

These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).

Ruth Walter

What does the first letter require Ms. Walter to do?( )

A.
Call the Customer Service Center
B.
Sent payment to the utilities firm
C.
Review two bills from last year
D.
Verify her account balance
第 98 题    单选题

February 18th

Ruth Walter

2921 Cypress Lane

Smithfield, UT 00375

Dear Ms. Walter,

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15-8/14 and 9/15-10/14 last year.

Our records indicate that multiple bills for these periods have been sent to your address without reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.

For further information about this action, or to verify the amount of your outstanding balance, please call our Customer Service Center at 1-888-555-3802, or write to the following address:

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

Service representative,

I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.

First of all, I am certain that I paid for all services during the two billing period in question. The payments were on time and for the correct amount. I used your company's automated telephone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then, I did receive multiple bills for the periods 7/15-8/14 and 9/15—10/14 as stated in your letter. I tried repeatedly to report this error to your company via the customer service email system, but I never received a response. I am also attaching copies of these emails for your review.

These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).

Ruth Walter

What is the purpose of Ms. Walter's letter?( )

A.
To ask about the automated billing system
B.
To update her contact information
C.
To report receiving duplicate bills
D.
To challenge the company’s assertions
第 99 题    单选题

February 18th

Ruth Walter

2921 Cypress Lane

Smithfield, UT 00375

Dear Ms. Walter,

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15-8/14 and 9/15-10/14 last year.

Our records indicate that multiple bills for these periods have been sent to your address without reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.

For further information about this action, or to verify the amount of your outstanding balance, please call our Customer Service Center at 1-888-555-3802, or write to the following address:

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

Service representative,

I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.

First of all, I am certain that I paid for all services during the two billing period in question. The payments were on time and for the correct amount. I used your company's automated telephone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then, I did receive multiple bills for the periods 7/15-8/14 and 9/15—10/14 as stated in your letter. I tried repeatedly to report this error to your company via the customer service email system, but I never received a response. I am also attaching copies of these emails for your review.

These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).

Ruth Walter

What will accompany Ms. Walter's letter?( )

A.
Credit card and email records
B.
Payment of late fees
C.
Her business card
D.
Copies of two billing statements
第 100 题    单选题

February 18th

Ruth Walter

2921 Cypress Lane

Smithfield, UT 00375

Dear Ms. Walter,

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15-8/14 and 9/15-10/14 last year.

Our records indicate that multiple bills for these periods have been sent to your address without reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.

For further information about this action, or to verify the amount of your outstanding balance, please call our Customer Service Center at 1-888-555-3802, or write to the following address:

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas & Power

55755 State Highway 16

Logan, UT 00378

Service representative,

I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.

First of all, I am certain that I paid for all services during the two billing period in question. The payments were on time and for the correct amount. I used your company's automated telephone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then, I did receive multiple bills for the periods 7/15-8/14 and 9/15—10/14 as stated in your letter. I tried repeatedly to report this error to your company via the customer service email system, but I never received a response. I am also attaching copies of these emails for your review.

These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).

Ruth Walter

According to her letter, what action did Ms. Walter take?( )

A.
She called the company to complain
B.
She paid her bills by telephone
C.
She emailed her credit card company
D.
She sent payments for late fees