2022年光大银行秋季招聘试卷

题目总数:125
总分数:125
时间:不限时
第 1 题    单选题
A ______ of the subject’s structure and its relationship to other subjects should be acquired before the literature is approached.
A.
grab
B.
grip
C.
snatch
D.
grasp
第 2 题    单选题
Little help seems to ______ to the disaster-hit area since the explosion took place 3 hours ago.
A.
have offered
B.
have been offered
C.
offer
D.
be offered
第 3 题    单选题
The local area network also connects to a wide area network that allow a message ______ across the country or to other countries.
A.
send
B.
sending
C.
to be sent
D.
is sent
第 4 题    单选题
Passengers should possess boarding pass, valid passport, visa, exit registration card, and immigration certificate ______ by related department.
A.
designed
B.
identified
C.
issued
D.
made
第 5 题    单选题
Even though medicine can take you back to health if you fall ill, ______ is recommended to avoid side effects.
A.
consideration
B.
moderation
C.
reflection
D.
speculation
第 6 题    单选题
Action Aid also accuses British Foods ______ using its branch companies to reduce its taxes in Africa by millions of dollars.
A.
to
B.
of
C.
in
D.
for
第 7 题    单选题
I have to admit that, although I still find him rather arrogant, he has gone up ______ my estimation recently.
A.
for
B.
to
C.
in
D.
at
第 8 题    单选题
In keeping with this philosophy of limited government, Democrats also refuted ______ moral beliefs were the proper sphere of government action.
A.
the idea that
B.
the idea
C.
those
D.
that idea
第 9 题    单选题
This well established leader in Worldwide Aviation Training is able to give you the best ______ training that meets your training needs, your budget and your time.
A.
kind
B.
possible
C.
better
D.
most
第 10 题    单选题
Now that we have an escaped political prisoner on the ______, everybody is fighting shy of having anything to do with people like you.
A.
slack
B.
relax
C.
release
D.
loose
第 11 题    单选题
As a business owner, it is vital that you understand and use advanced technologies. Technology can help increase business efficiency and even expand operations.
Accounting software. This is important, even if you have your own accountant or bookkeeper. Accounting software allows you to see your profits and losses at a glance. It can also help you design and maintain a budget for your business.
Planning software or tools. A calendar system is a must. There are many online planning systems that can be utilized to help you keep your calendar organized. Find a system that meets your business’ needs and be sure to stick with it.
Time tracking software. A time tracking device will help you determine what tasks result in a profit and what tasks do not. This will help you determine what tasks can be eliminated, outsourced, or improved. If you’re looking at software that requires a fee, ask for a free trial first to make sure it’s the right software for you.
Email management. As a business owner, you probably use several email accounts to manage the various aspects of your company. If you streamline these emails to one account, you’ll be able to stay organized and abreast of your emails.
Mobile internet access. Access to the internet on your mobile device will not only make your life easier, it will also help you maintain a positive reputation for your business. For example, if you are able to follow up with a client by email immediately after a meeting, you will be showing that you are accessible, timely and professional.
Once you decide which types of technology are right for you and your business, you’ll be on your way to being more organized and efficient than ever.
What magazine column might the article be in
A.
Business
B.
Technology
C.
Culture
D.
Social
第 12 题    单选题
As a business owner, it is vital that you understand and use advanced technologies. Technology can help increase business efficiency and even expand operations.
Accounting software. This is important, even if you have your own accountant or bookkeeper. Accounting software allows you to see your profits and losses at a glance. It can also help you design and maintain a budget for your business.
Planning software or tools. A calendar system is a must. There are many online planning systems that can be utilized to help you keep your calendar organized. Find a system that meets your business’ needs and be sure to stick with it.
Time tracking software. A time tracking device will help you determine what tasks result in a profit and what tasks do not. This will help you determine what tasks can be eliminated, outsourced, or improved. If you’re looking at software that requires a fee, ask for a free trial first to make sure it’s the right software for you.
Email management. As a business owner, you probably use several email accounts to manage the various aspects of your company. If you streamline these emails to one account, you’ll be able to stay organized and abreast of your emails.
Mobile internet access. Access to the internet on your mobile device will not only make your life easier, it will also help you maintain a positive reputation for your business. For example, if you are able to follow up with a client by email immediately after a meeting, you will be showing that you are accessible, timely and professional.
Once you decide which types of technology are right for you and your business, you’ll be on your way to being more organized and efficient than ever.
What’s the purpose of the article
A.
Teach business owners how to stay competitive.
B.
Discuss the advantage of technology.
C.
Advertising business software.
D.
Teach business owners how to manage emails and calendars.
第 13 题    单选题
As a business owner, it is vital that you understand and use advanced technologies. Technology can help increase business efficiency and even expand operations.
Accounting software. This is important, even if you have your own accountant or bookkeeper. Accounting software allows you to see your profits and losses at a glance. It can also help you design and maintain a budget for your business.
Planning software or tools. A calendar system is a must. There are many online planning systems that can be utilized to help you keep your calendar organized. Find a system that meets your business’ needs and be sure to stick with it.
Time tracking software. A time tracking device will help you determine what tasks result in a profit and what tasks do not. This will help you determine what tasks can be eliminated, outsourced, or improved. If you’re looking at software that requires a fee, ask for a free trial first to make sure it’s the right software for you.
Email management. As a business owner, you probably use several email accounts to manage the various aspects of your company. If you streamline these emails to one account, you’ll be able to stay organized and abreast of your emails.
Mobile internet access. Access to the internet on your mobile device will not only make your life easier, it will also help you maintain a positive reputation for your business. For example, if you are able to follow up with a client by email immediately after a meeting, you will be showing that you are accessible, timely and professional.
Once you decide which types of technology are right for you and your business, you’ll be on your way to being more organized and efficient than ever.
The underlined word “trial” is closest in meaning to ______.
A.
麻烦
B.
审讯
C.
检验
D.
试用
第 14 题    单选题
As a business owner, it is vital that you understand and use advanced technologies. Technology can help increase business efficiency and even expand operations.
Accounting software. This is important, even if you have your own accountant or bookkeeper. Accounting software allows you to see your profits and losses at a glance. It can also help you design and maintain a budget for your business.
Planning software or tools. A calendar system is a must. There are many online planning systems that can be utilized to help you keep your calendar organized. Find a system that meets your business’ needs and be sure to stick with it.
Time tracking software. A time tracking device will help you determine what tasks result in a profit and what tasks do not. This will help you determine what tasks can be eliminated, outsourced, or improved. If you’re looking at software that requires a fee, ask for a free trial first to make sure it’s the right software for you.
Email management. As a business owner, you probably use several email accounts to manage the various aspects of your company. If you streamline these emails to one account, you’ll be able to stay organized and abreast of your emails.
Mobile internet access. Access to the internet on your mobile device will not only make your life easier, it will also help you maintain a positive reputation for your business. For example, if you are able to follow up with a client by email immediately after a meeting, you will be showing that you are accessible, timely and professional.
Once you decide which types of technology are right for you and your business, you’ll be on your way to being more organized and efficient than ever.
What’s the most suitable title for this passage
A.
The Age of Advanced Technology
B.
Using Technology to Stay Competitive
C.
How to be a Good Business Owner
D.
The Convenience of Technology
第 15 题    单选题
As a business owner, it is vital that you understand and use advanced technologies. Technology can help increase business efficiency and even expand operations.
Accounting software. This is important, even if you have your own accountant or bookkeeper. Accounting software allows you to see your profits and losses at a glance. It can also help you design and maintain a budget for your business.
Planning software or tools. A calendar system is a must. There are many online planning systems that can be utilized to help you keep your calendar organized. Find a system that meets your business’ needs and be sure to stick with it.
Time tracking software. A time tracking device will help you determine what tasks result in a profit and what tasks do not. This will help you determine what tasks can be eliminated, outsourced, or improved. If you’re looking at software that requires a fee, ask for a free trial first to make sure it’s the right software for you.
Email management. As a business owner, you probably use several email accounts to manage the various aspects of your company. If you streamline these emails to one account, you’ll be able to stay organized and abreast of your emails.
Mobile internet access. Access to the internet on your mobile device will not only make your life easier, it will also help you maintain a positive reputation for your business. For example, if you are able to follow up with a client by email immediately after a meeting, you will be showing that you are accessible, timely and professional.
Once you decide which types of technology are right for you and your business, you’ll be on your way to being more organized and efficient than ever.
What’s the author’s attitude towards advanced technology
A.
Positive
B.
Negative
C.
Critical
D.
Neutral
第 16 题    单选题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the customer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumer’s rights.
When a consumer finds that an item she or he bought is faulty, what should she/he do first
A.
To post it online.
B.
To ask for help from the shop assistants.
C.
To show the written promise by the company.
D.
To complain to the company.
第 17 题    单选题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the customer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumer’s rights.
According to the passage, what is the advantage of complaining directly to the store manager
A.
The problem will be settled faster.
B.
The problem will usually be settled in the customer’s favor.
C.
The problem will no longer exist immediately.
D.
Both A & B.
第 18 题    单选题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the customer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumer’s rights.
What will help make the complaint more effective Choose the answer that is INCORRECT.
A.
Do it in person.
B.
Demonstrate the problem specifically.
C.
Do it politely but firmly.
D.
Make general statements first.
第 19 题    单选题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the customer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumer’s rights.
Why does the author mention the example of stereo in Paragraph 3
A.
To complain about the stereo.
B.
To illustrate that it will be better if the customer states the specific problem.
C.
To show that the stereo is really not working.
D.
To stress that something is wrong with the left speaker and the sound.
第 20 题    单选题
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the customer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work”. The store manager may advice the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go to a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumer’s rights.
What if a polite complaint doesn’t work
A.
Complain in a rude way.
B.
Complain again politely.
C.
Threaten to take further measures.
D.
Report it to the management of the company.
第 21 题    单选题
Human resource professionals act as mediators between an organization’s management and its workers. This requires wearing many hats: It’s an HR administrator’s job to make sure that employees are working in a safe environment that disputes are settled, and that benefits are understood and administered properly. At the same time, HR is charged with recruiting new employees who will not only fit in personally and professionally but also help the company achieve its business goals. They also represent management when negotiating for benefits with companies administering these benefits and when implementing companywide policies that will ultimately lower costs or boost profits. The needs of HR cover a wide range of tasks and, therefore, require individuals who are good with people in addition to being organized, analytical, business-minded, and heroic multitaskers.
All companies need some kind of HR support. The Bureau of Labor Statistics BLS expects jobs in HR to grow faster than average for all occupations through 2012. Opportunities will increase as a result of a growing economy as well as a need to replace workers transferring to other occupations or retiring. BLS expects particularly strong demand for training and development and employment, recruitment, and placement specialists, with management, consulting, and employment services firms offering the greatest number of opportunities, thanks to a trend toward outsourcing personnel functions.
You can get the inside edge for a career in HR by strengthening your understanding of business strategy and planning and by specializing in a specific industry. A great way to get started in the field is with practice: look for an internship or an HR assistant job if you’re in school or just out. Many HR professionals work their way up: As you develop an understanding of the various career tracks and master the basic skills within the function, you’ll be in a great position to rise up the ladder.
What does “wearing many hats” in Paragraph 1, Line 2 most probably mean
A.
To act smoothly and tactfully.
B.
To be faced with many choices.
C.
To take on much responsibility.
D.
To pay attention to clothing.
第 22 题    单选题
Human resource professionals act as mediators between an organization’s management and its workers. This requires wearing many hats: It’s an HR administrator’s job to make sure that employees are working in a safe environment that disputes are settled, and that benefits are understood and administered properly. At the same time, HR is charged with recruiting new employees who will not only fit in personally and professionally but also help the company achieve its business goals. They also represent management when negotiating for benefits with companies administering these benefits and when implementing companywide policies that will ultimately lower costs or boost profits. The needs of HR cover a wide range of tasks and, therefore, require individuals who are good with people in addition to being organized, analytical, business-minded, and heroic multitaskers.
All companies need some kind of HR support. The Bureau of Labor Statistics BLS expects jobs in HR to grow faster than average for all occupations through 2012. Opportunities will increase as a result of a growing economy as well as a need to replace workers transferring to other occupations or retiring. BLS expects particularly strong demand for training and development and employment, recruitment, and placement specialists, with management, consulting, and employment services firms offering the greatest number of opportunities, thanks to a trend toward outsourcing personnel functions.
You can get the inside edge for a career in HR by strengthening your understanding of business strategy and planning and by specializing in a specific industry. A great way to get started in the field is with practice: look for an internship or an HR assistant job if you’re in school or just out. Many HR professionals work their way up: As you develop an understanding of the various career tracks and master the basic skills within the function, you’ll be in a great position to rise up the ladder.
According to the passage, HR is required to carry out all the following jobs EXCEPT ______.
A.
ensure a sound working environment for employees
B.
help achieve business goals and profit boost
C.
represent management in negotiation and policy implementation
D.
hire promising new employees for the sake of the company
第 23 题    单选题
Human resource professionals act as mediators between an organization’s management and its workers. This requires wearing many hats: It’s an HR administrator’s job to make sure that employees are working in a safe environment that disputes are settled, and that benefits are understood and administered properly. At the same time, HR is charged with recruiting new employees who will not only fit in personally and professionally but also help the company achieve its business goals. They also represent management when negotiating for benefits with companies administering these benefits and when implementing companywide policies that will ultimately lower costs or boost profits. The needs of HR cover a wide range of tasks and, therefore, require individuals who are good with people in addition to being organized, analytical, business-minded, and heroic multitaskers.
All companies need some kind of HR support. The Bureau of Labor Statistics BLS expects jobs in HR to grow faster than average for all occupations through 2012. Opportunities will increase as a result of a growing economy as well as a need to replace workers transferring to other occupations or retiring. BLS expects particularly strong demand for training and development and employment, recruitment, and placement specialists, with management, consulting, and employment services firms offering the greatest number of opportunities, thanks to a trend toward outsourcing personnel functions.
You can get the inside edge for a career in HR by strengthening your understanding of business strategy and planning and by specializing in a specific industry. A great way to get started in the field is with practice: look for an internship or an HR assistant job if you’re in school or just out. Many HR professionals work their way up: As you develop an understanding of the various career tracks and master the basic skills within the function, you’ll be in a great position to rise up the ladder.
In Paragraph 2, why does BLS expect particularly strong demand for certain HR specialists
A.
Because the economy as a whole is growing nowadays.
B.
Because transferred or retired workers need to be replaced in time.
C.
Because job opportunities in HR grow faster than the average.
D.
Because companies begin to recruit HR functions from the outside.
第 24 题    单选题
Human resource professionals act as mediators between an organization’s management and its workers. This requires wearing many hats: It’s an HR administrator’s job to make sure that employees are working in a safe environment that disputes are settled, and that benefits are understood and administered properly. At the same time, HR is charged with recruiting new employees who will not only fit in personally and professionally but also help the company achieve its business goals. They also represent management when negotiating for benefits with companies administering these benefits and when implementing companywide policies that will ultimately lower costs or boost profits. The needs of HR cover a wide range of tasks and, therefore, require individuals who are good with people in addition to being organized, analytical, business-minded, and heroic multitaskers.
All companies need some kind of HR support. The Bureau of Labor Statistics BLS expects jobs in HR to grow faster than average for all occupations through 2012. Opportunities will increase as a result of a growing economy as well as a need to replace workers transferring to other occupations or retiring. BLS expects particularly strong demand for training and development and employment, recruitment, and placement specialists, with management, consulting, and employment services firms offering the greatest number of opportunities, thanks to a trend toward outsourcing personnel functions.
You can get the inside edge for a career in HR by strengthening your understanding of business strategy and planning and by specializing in a specific industry. A great way to get started in the field is with practice: look for an internship or an HR assistant job if you’re in school or just out. Many HR professionals work their way up: As you develop an understanding of the various career tracks and master the basic skills within the function, you’ll be in a great position to rise up the ladder.
According to the passage, what is the suggested way to start one’s HR career
A.
To specialize in a specific industry.
B.
To strengthen the understanding of business strategy and planning.
C.
To find an internship or an assistant job.
D.
Both A and B.
第 25 题    单选题
Human resource professionals act as mediators between an organization’s management and its workers. This requires wearing many hats: It’s an HR administrator’s job to make sure that employees are working in a safe environment that disputes are settled, and that benefits are understood and administered properly. At the same time, HR is charged with recruiting new employees who will not only fit in personally and professionally but also help the company achieve its business goals. They also represent management when negotiating for benefits with companies administering these benefits and when implementing companywide policies that will ultimately lower costs or boost profits. The needs of HR cover a wide range of tasks and, therefore, require individuals who are good with people in addition to being organized, analytical, business-minded, and heroic multitaskers.
All companies need some kind of HR support. The Bureau of Labor Statistics BLS expects jobs in HR to grow faster than average for all occupations through 2012. Opportunities will increase as a result of a growing economy as well as a need to replace workers transferring to other occupations or retiring. BLS expects particularly strong demand for training and development and employment, recruitment, and placement specialists, with management, consulting, and employment services firms offering the greatest number of opportunities, thanks to a trend toward outsourcing personnel functions.
You can get the inside edge for a career in HR by strengthening your understanding of business strategy and planning and by specializing in a specific industry. A great way to get started in the field is with practice: look for an internship or an HR assistant job if you’re in school or just out. Many HR professionals work their way up: As you develop an understanding of the various career tracks and master the basic skills within the function, you’ll be in a great position to rise up the ladder.
What can we infer about HR professionals
A.
They are constantly troubled by unemployment.
B.
They often act as bridges in an organization.
C.
They tend to focus on one single task at a time.
D.
Many of them start at a high level.
第 26 题    单选题
With 55% of consumers’ customer service interactions starting online and 63% of adults using their smartphones several times a month to seek customer service, your mobile customer service tactics are more important than ever.
A strong mobile customer service strategy will not only help you avoid losing customers, it can help you gain new ones and impact the bottom line.
Think fast or drop the ball.
When it comes to customer service, speed is the key. If my credit card stops working, or if I am trying to find the gate to my flight, or if I just lost cell reception, I needed the response five minutes ago. When customers do get in touch, it’s important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour, and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
Customers, however, are not just looking for speedy responses. We’re accustomed to having all the information we need at our fingertips. According to Forrester, 55% of shoppers are likely to abandon their online purchase if they can’t quickly find an answer to their question and 30% of users are considering abandoning a purchase if a site is not mobile optimized, whether that’s on your website or via your social media platforms.
Make sure that doesn’t happen to you by thinking through potential questions your customers may have, and identifying any missing or incorrect information before customers need to reach out. Additionally, ensure your customer service contact info whether that’s a contact form, email address or social media handle are readily available on all mobile website pages. The fewer clicks we have to make to get the information we seek, the better!
How many people first turn to on-line channels when they seek customer service
A.
55%
B.
30%
C.
63%
D.
57%
第 27 题    单选题
With 55% of consumers’ customer service interactions starting online and 63% of adults using their smartphones several times a month to seek customer service, your mobile customer service tactics are more important than ever.
A strong mobile customer service strategy will not only help you avoid losing customers, it can help you gain new ones and impact the bottom line.
Think fast or drop the ball.
When it comes to customer service, speed is the key. If my credit card stops working, or if I am trying to find the gate to my flight, or if I just lost cell reception, I needed the response five minutes ago. When customers do get in touch, it’s important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour, and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
Customers, however, are not just looking for speedy responses. We’re accustomed to having all the information we need at our fingertips. According to Forrester, 55% of shoppers are likely to abandon their online purchase if they can’t quickly find an answer to their question and 30% of users are considering abandoning a purchase if a site is not mobile optimized, whether that’s on your website or via your social media platforms.
Make sure that doesn’t happen to you by thinking through potential questions your customers may have, and identifying any missing or incorrect information before customers need to reach out. Additionally, ensure your customer service contact info whether that’s a contact form, email address or social media handle are readily available on all mobile website pages. The fewer clicks we have to make to get the information we seek, the better!
Why is a strong mobile customer service strategy critical
A.
It helps you gain new customers.
B.
It forbids customers to go.
C.
Because 55% of customers are using their smartphones to seek customer service.
D.
It prevents losing customers entirely.
第 28 题    单选题
With 55% of consumers’ customer service interactions starting online and 63% of adults using their smartphones several times a month to seek customer service, your mobile customer service tactics are more important than ever.
A strong mobile customer service strategy will not only help you avoid losing customers, it can help you gain new ones and impact the bottom line.
Think fast or drop the ball.
When it comes to customer service, speed is the key. If my credit card stops working, or if I am trying to find the gate to my flight, or if I just lost cell reception, I needed the response five minutes ago. When customers do get in touch, it’s important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour, and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
Customers, however, are not just looking for speedy responses. We’re accustomed to having all the information we need at our fingertips. According to Forrester, 55% of shoppers are likely to abandon their online purchase if they can’t quickly find an answer to their question and 30% of users are considering abandoning a purchase if a site is not mobile optimized, whether that’s on your website or via your social media platforms.
Make sure that doesn’t happen to you by thinking through potential questions your customers may have, and identifying any missing or incorrect information before customers need to reach out. Additionally, ensure your customer service contact info whether that’s a contact form, email address or social media handle are readily available on all mobile website pages. The fewer clicks we have to make to get the information we seek, the better!
What do customers want
A.
Fast response.
B.
Readily accessible information.
C.
Optimized user surface.
D.
All of the above
第 29 题    单选题
With 55% of consumers’ customer service interactions starting online and 63% of adults using their smartphones several times a month to seek customer service, your mobile customer service tactics are more important than ever.
A strong mobile customer service strategy will not only help you avoid losing customers, it can help you gain new ones and impact the bottom line.
Think fast or drop the ball.
When it comes to customer service, speed is the key. If my credit card stops working, or if I am trying to find the gate to my flight, or if I just lost cell reception, I needed the response five minutes ago. When customers do get in touch, it’s important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour, and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
Customers, however, are not just looking for speedy responses. We’re accustomed to having all the information we need at our fingertips. According to Forrester, 55% of shoppers are likely to abandon their online purchase if they can’t quickly find an answer to their question and 30% of users are considering abandoning a purchase if a site is not mobile optimized, whether that’s on your website or via your social media platforms.
Make sure that doesn’t happen to you by thinking through potential questions your customers may have, and identifying any missing or incorrect information before customers need to reach out. Additionally, ensure your customer service contact info whether that’s a contact form, email address or social media handle are readily available on all mobile website pages. The fewer clicks we have to make to get the information we seek, the better!
What is the main suggestion of this article
A.
Make online customer service easy and quick for customers.
B.
Identify any missing or incorrect information before customers need to reach out.
C.
Avoid losing customers, it can help you gain new ones and impact the bottom line.
D.
Ensure your customer service contact info are readily available on all mobile website pages.
第 30 题    单选题
With 55% of consumers’ customer service interactions starting online and 63% of adults using their smartphones several times a month to seek customer service, your mobile customer service tactics are more important than ever.
A strong mobile customer service strategy will not only help you avoid losing customers, it can help you gain new ones and impact the bottom line.
Think fast or drop the ball.
When it comes to customer service, speed is the key. If my credit card stops working, or if I am trying to find the gate to my flight, or if I just lost cell reception, I needed the response five minutes ago. When customers do get in touch, it’s important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour, and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
Customers, however, are not just looking for speedy responses. We’re accustomed to having all the information we need at our fingertips. According to Forrester, 55% of shoppers are likely to abandon their online purchase if they can’t quickly find an answer to their question and 30% of users are considering abandoning a purchase if a site is not mobile optimized, whether that’s on your website or via your social media platforms.
Make sure that doesn’t happen to you by thinking through potential questions your customers may have, and identifying any missing or incorrect information before customers need to reach out. Additionally, ensure your customer service contact info whether that’s a contact form, email address or social media handle are readily available on all mobile website pages. The fewer clicks we have to make to get the information we seek, the better!
What does “accustomed to” mean
A.
letting the customers to do
B.
expectant
C.
used to
D.
paying customs duties
第 31 题    单选题
要在实现两个一百年奋斗目标中追逐中国梦,实现中华民族伟大复兴的中国梦是确定两个一百年奋斗目标的前提,而两个一百年奋斗目标是实现中华民族伟大复兴的中国梦的基础。一切从实际出发,以实事求是的作风,实实在在的举措,实诚虚心的态度,办实事、求实效、出实绩,汇集13亿中国人民无坚不摧的磅礴之力,凝聚强大正能量,不断努力缩小同目标的距离。
这段文字意在说明(       )。
A.
实际行动是实现中国梦的基础
B.
中国梦蕴含着中华民族的复兴心愿
C.
中国的发展水平将登上新台阶
D.
两个一百年奋斗目标是实现中国梦的基础
第 32 题    单选题
下列各句中,没有语病且句意明确的一句是(       )。
A.
由于完全依靠进口,我国婴幼儿配方奶粉的主要生产原料脱盐乳清粉面临货源紧张
B.
以节俭的情怀,过俭朴、恬淡的生活,不仅带来清风、新风,更会以一种精神的充盈,获得内心的自足,赢得别人的尊重
C.
复杂而庞大的中国,艰难而深刻的转型,需要执政者走进不同人群、走入不同生活,俯下身去了解、倾听与思考
D.
贵报《学中文》版自从开办以来,我一直都很关注,并且几乎把每一期都剪下,作为资料保存,以用于教学
第 33 题    单选题
替代品是指两种产品存在相互竞争的销售关系,即一种产品销售量的增加会减少另一种产品潜在销售量。
根据定义,下列选项中属于替代品关系的是(       )。
A.
羽绒服和鸭绒
B.
汽车和电动车
C.
台式计算机和便携式计算机
D.
牛肉和青草饲料
第 34 题    单选题
相邻关系是指两个以上相互毗邻的不动产的所有人或使用人,在行使权利时,相互之间应当给予便利或者接受限制而发生的权利、义务关系。
根据上述定义,下列不属于相邻关系的是(       )。
A.
两住户决定拓宽位于两家之间的路面,但因双方分别让出土地的多少发生争执
B.
某化工厂和某村庄相距10公里,化工厂排出的废气影响到了该村村民的健康,双方发生纠纷
C.
某镇决定建设一条公路,与村民之间因征地补偿问题发生纠纷
D.
张某因王某修建的房屋影响到自家房屋的采光,与其发生争吵
第 35 题    单选题
(1)陶渊明的________既是为民,也是为己。一方面为民排危解难,一方面为己清名流世。
(2)经过半年的辛苦临摹,他的这贴行草已经得了三昧,行笔________,得到大家的一致好评。
填入画横线部分最恰当的一项是(       )。
A.
出世 流丽
B.
出仕 流丽
C.
出仕 流利
D.
出世 流利
第 36 题    单选题
(1)互联网还加速演绎着新时代的进化论
(2)经验表明,互联网进入哪一个传统领域,就势必对该领域产生深刻影响其至激发颠覆性变革
(3)可以说,互联网特别是移动互联网,正在重塑着人们的生活方式、行为方式,也在潜移默化中改变着社会的交流结构、组织结构
(4)“鲶鱼效应”告诉我们,一条鲶鱼冲入沙丁鱼群,在搅动原有的鱼群生态之时,也将激活小鱼的求生能力
(5)如今,只要打开手机客户端,用指尖轻轻触碰屏幕,人们就能随时随地享受从沟通交流到衣食住行等全方位服务
(6)随着互联网在全社会范围介入程度的加深,金融、房地产、医疗、养老、传媒、创业等热门行业,都不断呈现出新变化、新态势
将以上6句话重新排列,语序正确的是(       )。
A.
(5)(3)(1)(4)(6)(2)
B.
(1)(5)(3)(6)(4)(2)
C.
(4)(2)(1)(5)(3)(6)
D.
(3)(6)(1)(5)(4)(2)
第 37 题    单选题
下列选项中没有语病的是(       )。
A.
在工作中,需要避免以下忌讳:一忌工作没有目标;二忌工作没有计划;三忌工作没有结果。
B.
随着几个大油田的发现和开采,我国逐渐改变了长期以来石油生产不能自给的局面。
C.
随着高端白酒价格理性的回归,经销商们的暴利时代也宣告结束。
D.
许多粉丝昨天都热情地在大厅里迎候偶像的到来,场面真是火爆。
第 38 题    单选题
人们通过比较英国过去一个半世纪的地质学方面的刊物发现,________研究的重要性受到越来越多的重视,学术论文的出版标准________在不断改变。然而,________ 19世纪区域地质学研究本身代表了有价值的科研活动,但是在20世纪,区域研究唯有包容、思考更广泛的问题,才会逐渐被专业人员所接受。
填入画横线部分最恰当的一项是(       )。
A.
也许 而且 既然
B.
虽然 也 即使
C.
即使 却 既然
D.
不仅 也 即使
第 39 题    单选题
真正好的企业既要有大的愿景,又要有精耕细作、优化运营的功夫。毫无疑问,全球经济重心正在向东方转移,这既是中国企业的机遇,也是他们的挑战。我给中国企业的建议是(       )。
根据资料,这条建议是(       )。
A.
在管理好短期目标的同时,一定要确保它不会偏离长期目标
B.
不论是大型企业还是中小型企业,最主要的是创造价值而非财富
C.
企业在做决定时,应该将整个社会中的利益相关方都纳入考虑范围
D.
大企业要强化管好眼前问题的能力,同时训练战略调整的能力
第 40 题    单选题
(1)法治,是社会最重要的规矩
(2)法治的基本价值之一,是在高速转型的社会中,对社会秩序和价值理念发挥稳定作用
(3)政策制定不能朝令夕改,投资者才有信心持续发展经济
(4)努力让人民群众在每一个司法案件中都感受到公平正义,公众才会选择依靠法律维护合法权益
(5)“没有规矩,不成方圆。”
(6)当改革的深水区的暗流涌动挑战者社会稳定,当社会转型期的利益纠葛滋生了重重矛盾,是法治带给公众稳定的发展预期,是法治确保改革有序、不走样
将以上6句话重新排列,语序正确的是(       )。
A.
(5)(1)(2)(3)(4)(6)
B.
(3)(1)(2)(6)(4)(5)
C.
(2)(6)(5)(3)(4)(1)
D.
(1)(2)(6)(4)(5)(3)
第 41 题    单选题
小明步行的速度为0.5米/秒,一列150米长的火车从身后开来,经过15秒完全超过了他。已知火车经过身边时,小明加快速度以1米/秒的速度前进,火车的速度为(       )。
A.
9米/秒
B.
10米/秒
C.
11米/秒
D.
12米/秒
第 42 题    单选题
在一次职级评定考试中,共有6人参加,平均分是95分,其中排名第六的人得了86分。已知这六个人的得分都是不相同的整数,那么第三名的分数最少是(       )。
A.
89
B.
92
C.
94
D.
96
第 43 题    单选题
实验室现有浓度为35%的某溶液2千克,浓度为25%的该溶液3千克,由于装这两种浓度溶液的瓶子没有贴具体的标签,被工作人员不小心将其混合后装入了同一瓶子。那么,混合后溶液的浓度为(       )。
A.
29% В.26% C.24% D.28%
B.
24%
C.
28%
第 44 题    单选题
有大、小两种车型,其中大车可乘坐13人,小车可乘坐7人。现有73个人,要同时出行。为了使每一辆车均满员,那么,需要安排(       )。
A.
大车1辆,小车8辆
B.
大车3辆,小车6辆
C.
大车4辆,小车3辆
D.
大车2辆,小车7辆
第 45 题    单选题
商家以某一成本价购得洗衣机45台,并以30%的利润率进行销售,销售15台后,商家决定以25%的利润率进行促销,销售20台后,还差350元可收回成本。请问,每台洗衣机的进货单价是(       )元。
A.
700
B.
600
C.
750
D.
550
第 46 题    单选题
7袋面的重量分别是24千克、30千克、34千克、40千克、44千克、48千克、52千克。小明取走一袋,剩下的由小刚,小芳,小花取走。已知小刚和小芳取走的重量恰好相同,并且是小花取走的2倍。小明先取走的那一袋的重量是(       )千克。
A.
48
B.
40
C.
52
D.
24
第 47 题    单选题
中秋节到了,某班长来超市为全班同学买月饼,已知每个月饼2.5元,若为每个男生买两个月饼、为每个女生买一个月饼总计会花去135元,若为每个女生买两个月饼、为每个男生买一个月饼总计会花去127.5元,该班共有学生(       )人。
A.
33
B.
34
C.
35
D.
36
第 48 题    单选题
甲、乙、丙三个应聘者到公司一起参加英语笔试考试。已知考试共有100道题,且甲做对了66题,乙做对了55题,丙做对了88题。请问,三人都做对的题目至少有(       )道题。
A.
9 В.34 C.12 D.45
B.
12
C.
45
第 49 题    单选题
甲要阅读一份产品技术材料,第一天已读的页数与未读的页数比是2∶3,第二天读了21页后,已读页数同未读页数的比变成3∶1。那么,这份材料共有(       )页。
A.
53
B.
60
C.
84
D.
105
第 50 题    单选题
某教育培训机构甲、乙两个部门成本预算200万元,因市场变化,甲部门预算被削减两成,乙部门预算提升10%,调整后,甲、乙两部门的预算之和比原来提高了4%,请问乙部门的原预算是(       )万元。
A.
60
B.
40
C.
80
D.
160
第 51 题    单选题
小芳妈妈年龄是小芳的15倍,爸爸年龄是小芳年龄的16倍,爸爸比妈妈大两岁,爸爸妈妈的年龄分别是(       )。
A.
32,30
B.
30,32
C.
30,28
D.
28,30
第 52 题    单选题
天气转凉,某女生在实体店看中一件售价为500元的大衣,于是该女生在网络上购买了折扣为0.85的该件大衣,并在原有运费的基础上补交10元运费将物流改为顺丰快递,共计花去447元,则原有运费应为(       )元。
A.
22
B.
20
C.
15
D.
12
第 53 题    单选题
两车匀速在周长为600m的圆赛道上行驶,甲车的速度较乙车快。两车相向行驶,每15s相遇一次,两车同向运动,每1min相遇一次,两车的速度差为(       )。
A.
25m/s
B.
15m/s
C.
40m/s
D.
10m/s
第 54 题    单选题
某市居民生活用电基本价格为0.40元/千瓦时,若每月用电量超过某千瓦时,则超过部分按基本电价的70%收费。老王七月份用电84千瓦时,共交电费33.12元,则该临界用电度数为(       )千瓦时。
A.
40
B.
50
C.
60
D.
80
第 55 题    单选题
某公司有若干个会议室,现需要安排一批应聘者面试。如果每间会议室安排4人,则剩下2名应聘者;若每间会议室安排5人,则有一个会议室人员不满。那么,该公司最多有(       )个会议室。
A.
7
B.
6
C.
8
D.
5
第 56 题    单选题
根据以下数字规律,空缺处应填入的是(       )
-2, 1, -2, -2, -8, (       )
A.
-20 В.-16 C.-14 D.-10
B.
-14
C.
-10
第 57 题    单选题
班长:我们班同学学习都非常认真刻苦。老师:这次期中考试你们班有学生不合格。
根据老师的意思,以下一定为真的是(       )
A.
多数学生成绩合格了,少数学生成绩没有合格
B.
是否认真我不确定,但这次期中考试你们班有学生不合格
C.
有的学生成绩合格了,有的学生成绩没有合格
D.
学习认真与学习成绩没有必然联系
第 58 题    单选题
将如下所示图形展开后,应该是四个选项中的(       )
A.
A
B.
B
C.
C
D.
D
第 59 题    单选题
根据以下数字规律,空缺处应填入的是(       )。
31, 27, 23, -4, (       ), 4
A.
8
B.
0
C.
2
D.
1
第 60 题    单选题
请在以下图形中仔细观察、寻找规律,并选出你认为最合适的选项(       )
A.
A
B.
B
C.
C
D.
D
第 61 题    单选题
以下给定的图形为纸盒的外表面,折叠起来后,应是四个选项中的(       )
A.
A
B.
B
C.
C
D.
D
第 62 题    单选题
根据以下图形规律,问号处应填入的是(       )
A.
A
B.
B
C.
C
D.
D
第 63 题    单选题
模拟测试结束后,三位教授王、李、张对参加测试的科技班的测试成绩做出以下结论:王:所有参加测试的科技班都存在基础知识不扎实的问题。李:所有参加测试的科技班都不存在基础知识不扎实的问题。张:参加测试的301和305科技班存在基础知识不扎实的问题。
如果上述三个结论只有一个错误,则以下一定为真的是(       )
A.
301和305班都不存在基础知识不扎实的问题
B.
301和305班都存在基础知识不扎实的问题
C.
301班存在基础知识不扎实的问题,305班不存在基础知识不扎实的问题
D.
305班存在基础知识不扎实的问题,301班不存在基础知识不扎实的问题
第 64 题    单选题
请在以下图形中仔细观察、寻找规律,并选出你认为最合适的选项(       )
A.
A
B.
B
C.
C
D.
D
第 65 题    单选题
根据以下数字的规律,空缺处应填入的是(       )。
1, 6, 6, 16, 36, 26, (       )
A.
96
B.
36
C.
156
D.
216
第 66 题    单选题
请在以下图形中仔细观察、寻找规律,并选出你认为最适合的选项(       )
A.
A
B.
B
C.
C
D.
D
第 67 题    单选题
销售部增加10名销售人员,不能仅仅考虑这10人的工资,同时需要考虑运营部门员工的工资和人力不足的问题。由于销售业务的增加,处于支持地位的运营和技术支持部门,势必需要同时增加人力。因此,在公司效益不佳的情况下,销售部增员的建议是不可取的。以下哪项为真,则最能削弱上述论证?
A.
新增10名销售人员的工资及福利在公司的人员支出中只占很小的比例
B.
去年,销售部增加了2名销售,支持部门并没有同时增加人力
C.
增加10名销售人员后,增长的业务量依然在支持部门的承受范围内
D.
如果增加10名销售人员,将为公司带来近三千万元的收入
第 68 题    单选题
有三张白纸和两张黑纸,从中选择三张纸,张贴在甲、乙、丙三姐妹的额头上。每个人都只能看见其他两个人的纸张颜色,看不见自己的纸张和剩余的纸张颜色。依次询问甲、乙、丙三人,甲说“我不知道自己的颜色”,乙根据甲的回答,说“我也不知道”,最后问丙,丙在听到甲、乙的回答后,说:“我知道”。由此可以得出正确的是(       )
A.
丙的纸张颜色:黑色
B.
丙的纸张颜色:白色
C.
乙的纸张颜色:黑色
D.
甲的纸张颜色:白色
第 69 题    单选题
根据以下图形的规律,问号处应填入的是(       )【2019秋招-光大】
A.
A
B.
B
C.
C
D.
D
第 70 题    单选题
一个正六边形跑道,每边长为100米,甲乙两人分别从两个相对的顶点同时出发,沿跑道相向匀速前进。第一次相遇时甲比乙多跑了60米,问甲跑完三圈时,两人之间的直线距离是多少 (       )
A.
200米
B.
150米
C.
300米
D.
100米
第 71 题    单选题
(       )。
A.
B.
C.
D.
第 72 题    单选题
=(       )。
A.
B.
C.
D.
第 73 题    单选题
3-2+4-2+5-2+6-2+7-2+……+102-2=(       )。
A.
10100
B.
5050
C.
100
D.
0
第 74 题    单选题
一个密码箱只能被一个学生的指纹打开,现在一个房间内有5个密码箱,现A,B,C,D,E这5个学生同时进去打开,则这5个学生至少要尝试多少次才能保证将密码箱全部打开 (       )
A.
20
B.
15
C.
10
D.
5
第 75 题    单选题
412÷7+2389÷7+3709÷7=(       )
A.
928
B.
929
C.
930
D.
931
第 76 题    单选题
某栋楼一楼到三楼的楼梯间安装了6个安全标志灯,照这样计算,这栋楼一共有33层,则一共需要安装多少个安全标志灯 (       )
A.
66
B.
96
C.
99
第 77 题    单选题
一层楼有120米长,现准备在该楼层走廊左侧每隔15米放一盆绿萝(走廊起始端不用放),一共需要多少盆绿萝 (       )
A.
6
B.
7
C.
8
D.
9
第 78 题    单选题
下图中正方形的边长为6cm,已知正三角形覆盖了正方形 的面积,正方形覆盖了正三角形 的面积。三角形的面积为(       ) 
A.
20
B.
18
C.
24
D.
36
第 79 题    单选题
环保局组织人员清理东湖的水葫芦,若100人清理,24小时可把东湖清理干净。若130人清理,16小时可把东湖清理干净。现有160人清理,几小时可把东湖清理干净 (       )
A.
20
B.
18
C.
15
D.
12
第 80 题    单选题
小朱和小齐是装修队的师傅,正在给一所房子的墙壁贴瓷砖,需要在墙上画一条水平线用作参考。现在有以下器具,他们最少需要用(       )种就能画出他们需要的水平线。
铁水管、水、粉笔、线、尺子、墨斗、软水管、钳子、瓷砖、钉子
A.
5
B.
3
C.
2
第 81 题    单选题
0.99×9999+99.99=(       )
A.
8889
B.
8999
C.
9999
D.
9998
第 82 题    单选题
2014×99889988-20142014×9988=(       )
A.
102
B.
100
C.
1
D.
0
第 83 题    单选题

下列年度中,我国人口出生率最高的是(       )。
A.
1990年
B.
2000年
C.
2013年
D.
2014年
第 84 题    单选题

下列选项中,我国男女性别比例失调 男女性别比 最严重的年度是(       )。
A.
1982年
B.
1990年
C.
2013年
D.
2014年
第 85 题    单选题

通常将15-64岁人口定义为劳动年龄人口,可发现与1982年相比,2014年我国劳动年龄在总人口占比提高了约(       )。
A.
2%
B.
7%
C.
12%
D.
17%
第 86 题    单选题

人口红利指的是一个社会中的有效劳动力占总人口的比例较高,形成了经济发展的劳动力供给,也就是社会中需要抚养的老年人和少儿的总比重较低的状态。以下各年度中,我国人口红利最显著的是(       )。
A.
2014年
B.
2013年
C.
2000年
D.
1992年
第 87 题    单选题

根据表格内容,不能得出以下结论(       )。
A.
材料涉及的5个年度史,我国人口自然增长率逐年下滑
B.
2000年我国女性平均预期寿命与十年前相比增加显著
C.
材料涉及的5个年度中,我国人口保持稳中有升的趋势
D.
材料涉及的5个年度中,我国人口城镇化率一直保持上升势头
第 88 题    单选题
我国农户承包经营的耕地总体上规模细小,因此,要提高农业的生产效率,就必须促使土地要素能有必要的流动和重新组合。但令农户担心的问题是,土地经营权的流转是否会导致其失去土地的承包权?这就必须解决好土地经营权进入流转后原承包农户对其承包耕地的财产权利问题。
我国法律规定,在坚持农村土地集体所有的制度下,农户对其依法承包的土地享有占有、使用和收益的权利。这实际上明确了两个基本问题:一是明确了农户拥有的是土地的承包经营权,它不改变农村土地的集体所有权;二是明确了对承包到户的集体土地,只要不改变合同规定的用途,承包农户就可以自主选择各种实现土地收益的经营形式。农户可以自己经营自己的承包土地,也可以向他人出租承包土地的经营权;可以与本集体经济组织的成员自愿互换各自所承包的地块,也可以和其他农户以土地股份合作制的形式发展农业的合作生产;可以将承包土地的经营权用于向金融机构抵押、担保融资,还可以将承包土地的经营权作为股份投入到农业产业化的经营中去。在上述情况下,土地的承包关系均不发生变化,原承包农户仍将继续拥有本集体经济组织土地承包者的权利。此外,在农户有了稳定的非农产业收入或迁入城镇居住、就业后,还可以将自己承包的土地自主转让给本集体经济组织的其他成员,或按自愿有偿的原则将承包的土地交还给发包方。在后两种情况下,转让或交还土地承包经营权的农户,就不再拥有本集体经济组织土地承包者的权利,甚至还可以选择退出他所在的农村集体经济组织。显然,选择以何种方式实现家庭承包土地的经营权,完全应当由农户自主选择,而不能采取任何违背农户意愿、损害农民权益的强制性办法。
要维护农户在流转土地经营权后对土地承包权的合法财产权利,就必须加快明确农村土地所有权、承包权、经营权这三者的关系。农村土地制度的改革(指耕地经营制度的改革),必须坚持农村土地属农民集体所有的性质,必须保障承包农户的合法权利,必须有利于提高耕地的利用效率。农村的土地承包关系要保持稳定并长久不变,但承包农户的家庭人口、农村的劳动力数量却经常在发生变化。处理好这“变”与“不变”之间的关系,是发育和完善我国农村土地流转市场的关键。改革之初,农民创造了土地集体所有权与农户土地承包经营权的“两权分离”,由此确立了以家庭承包经营为基础、统分结合的双层经营体制。之后,面对农村劳动力流动和农户家庭人、地关系的变化,不少地方的农民又进一步创造了农村土地明确所有权、稳定承包权、放活经营权的“三权分离”概念。而实际上,也正是由于“三权分离”概念的形成和被普遍接受,才能够使农户在稳定土地承包权的基础上,去放心地流转承包土地的经营权。如果让承包农户因流转承包耕地的经营权而丧失他对集体土地的承包权,那他显然就不可能去流转自家承包土地的经营权。因此,正如农村集体土地的所有权与家庭承包经营权分离后,并不改变集体土地的所有权性质一样,土地承包权与经营权的分离,也不应当改变原承包农户对土地的承包关系。这就可以使农户在土地经营权进入流转后继续维护其对承包土地的合法财产权利,从而在稳定农户土地承包权基础上实现土地经营权流转、集中,发展适度规模经营。
根据本材料,下列对于我国土地制度的相关说法中,正确的是(       )。
A.
农民可以将承包的土地交还给发包方
B.
承包农户可以自主选择各种实现土地收益的经营形式
C.
流转承包耕地的经营权会丧失农民对集体土地的承包权
D.
农村土地属农民个体所有
第 89 题    单选题
我国农户承包经营的耕地总体上规模细小,因此,要提高农业的生产效率,就必须促使土地要素能有必要的流动和重新组合。但令农户担心的问题是,土地经营权的流转是否会导致其失去土地的承包权?这就必须解决好土地经营权进入流转后原承包农户对其承包耕地的财产权利问题。
我国法律规定,在坚持农村土地集体所有的制度下,农户对其依法承包的土地享有占有、使用和收益的权利。这实际上明确了两个基本问题:一是明确了农户拥有的是土地的承包经营权,它不改变农村土地的集体所有权;二是明确了对承包到户的集体土地,只要不改变合同规定的用途,承包农户就可以自主选择各种实现土地收益的经营形式。农户可以自己经营自己的承包土地,也可以向他人出租承包土地的经营权;可以与本集体经济组织的成员自愿互换各自所承包的地块,也可以和其他农户以土地股份合作制的形式发展农业的合作生产;可以将承包土地的经营权用于向金融机构抵押、担保融资,还可以将承包土地的经营权作为股份投入到农业产业化的经营中去。在上述情况下,土地的承包关系均不发生变化,原承包农户仍将继续拥有本集体经济组织土地承包者的权利。此外,在农户有了稳定的非农产业收入或迁入城镇居住、就业后,还可以将自己承包的土地自主转让给本集体经济组织的其他成员,或按自愿有偿的原则将承包的土地交还给发包方。在后两种情况下,转让或交还土地承包经营权的农户,就不再拥有本集体经济组织土地承包者的权利,甚至还可以选择退出他所在的农村集体经济组织。显然,选择以何种方式实现家庭承包土地的经营权,完全应当由农户自主选择,而不能采取任何违背农户意愿、损害农民权益的强制性办法。
要维护农户在流转土地经营权后对土地承包权的合法财产权利,就必须加快明确农村土地所有权、承包权、经营权这三者的关系。农村土地制度的改革(指耕地经营制度的改革),必须坚持农村土地属农民集体所有的性质,必须保障承包农户的合法权利,必须有利于提高耕地的利用效率。农村的土地承包关系要保持稳定并长久不变,但承包农户的家庭人口、农村的劳动力数量却经常在发生变化。处理好这“变”与“不变”之间的关系,是发育和完善我国农村土地流转市场的关键。改革之初,农民创造了土地集体所有权与农户土地承包经营权的“两权分离”,由此确立了以家庭承包经营为基础、统分结合的双层经营体制。之后,面对农村劳动力流动和农户家庭人、地关系的变化,不少地方的农民又进一步创造了农村土地明确所有权、稳定承包权、放活经营权的“三权分离”概念。而实际上,也正是由于“三权分离”概念的形成和被普遍接受,才能够使农户在稳定土地承包权的基础上,去放心地流转承包土地的经营权。如果让承包农户因流转承包耕地的经营权而丧失他对集体土地的承包权,那他显然就不可能去流转自家承包土地的经营权。因此,正如农村集体土地的所有权与家庭承包经营权分离后,并不改变集体土地的所有权性质一样,土地承包权与经营权的分离,也不应当改变原承包农户对土地的承包关系。这就可以使农户在土地经营权进入流转后继续维护其对承包土地的合法财产权利,从而在稳定农户土地承包权基础上实现土地经营权流转、集中,发展适度规模经营。
按照本材料的相关介绍,下列做法中农户土地经营中不被允许的行为是(       )。
A.
以承包土地的经营权入股
B.
与本集体经济组织成员自愿互换各自所承包的地块
C.
将承包土地的所有权用于向金融机构抵押
D.
和其他农户以土地股份的形式合作生产
第 90 题    单选题
我国农户承包经营的耕地总体上规模细小,因此,要提高农业的生产效率,就必须促使土地要素能有必要的流动和重新组合。但令农户担心的问题是,土地经营权的流转是否会导致其失去土地的承包权?这就必须解决好土地经营权进入流转后原承包农户对其承包耕地的财产权利问题。
我国法律规定,在坚持农村土地集体所有的制度下,农户对其依法承包的土地享有占有、使用和收益的权利。这实际上明确了两个基本问题:一是明确了农户拥有的是土地的承包经营权,它不改变农村土地的集体所有权;二是明确了对承包到户的集体土地,只要不改变合同规定的用途,承包农户就可以自主选择各种实现土地收益的经营形式。农户可以自己经营自己的承包土地,也可以向他人出租承包土地的经营权;可以与本集体经济组织的成员自愿互换各自所承包的地块,也可以和其他农户以土地股份合作制的形式发展农业的合作生产;可以将承包土地的经营权用于向金融机构抵押、担保融资,还可以将承包土地的经营权作为股份投入到农业产业化的经营中去。在上述情况下,土地的承包关系均不发生变化,原承包农户仍将继续拥有本集体经济组织土地承包者的权利。此外,在农户有了稳定的非农产业收入或迁入城镇居住、就业后,还可以将自己承包的土地自主转让给本集体经济组织的其他成员,或按自愿有偿的原则将承包的土地交还给发包方。在后两种情况下,转让或交还土地承包经营权的农户,就不再拥有本集体经济组织土地承包者的权利,甚至还可以选择退出他所在的农村集体经济组织。显然,选择以何种方式实现家庭承包土地的经营权,完全应当由农户自主选择,而不能采取任何违背农户意愿、损害农民权益的强制性办法。
要维护农户在流转土地经营权后对土地承包权的合法财产权利,就必须加快明确农村土地所有权、承包权、经营权这三者的关系。农村土地制度的改革(指耕地经营制度的改革),必须坚持农村土地属农民集体所有的性质,必须保障承包农户的合法权利,必须有利于提高耕地的利用效率。农村的土地承包关系要保持稳定并长久不变,但承包农户的家庭人口、农村的劳动力数量却经常在发生变化。处理好这“变”与“不变”之间的关系,是发育和完善我国农村土地流转市场的关键。改革之初,农民创造了土地集体所有权与农户土地承包经营权的“两权分离”,由此确立了以家庭承包经营为基础、统分结合的双层经营体制。之后,面对农村劳动力流动和农户家庭人、地关系的变化,不少地方的农民又进一步创造了农村土地明确所有权、稳定承包权、放活经营权的“三权分离”概念。而实际上,也正是由于“三权分离”概念的形成和被普遍接受,才能够使农户在稳定土地承包权的基础上,去放心地流转承包土地的经营权。如果让承包农户因流转承包耕地的经营权而丧失他对集体土地的承包权,那他显然就不可能去流转自家承包土地的经营权。因此,正如农村集体土地的所有权与家庭承包经营权分离后,并不改变集体土地的所有权性质一样,土地承包权与经营权的分离,也不应当改变原承包农户对土地的承包关系。这就可以使农户在土地经营权进入流转后继续维护其对承包土地的合法财产权利,从而在稳定农户土地承包权基础上实现土地经营权流转、集中,发展适度规模经营。
下列关于农村土地所有权、承包权、经营权三者之间关系的说法中,正确的是(       )。
A.
农户拥有的只是土地的承包权,不包括经营权
B.
农村集体土地所有权可以像承包土地的经营权那样用于向金融机构抵押
C.
家庭承包经营权与农村集体土地的所有权分离后,并不改变集体土地权属
D.
农户土地承包经营权包括了集体所有权
第 91 题    单选题
我国农户承包经营的耕地总体上规模细小,因此,要提高农业的生产效率,就必须促使土地要素能有必要的流动和重新组合。但令农户担心的问题是,土地经营权的流转是否会导致其失去土地的承包权?这就必须解决好土地经营权进入流转后原承包农户对其承包耕地的财产权利问题。
我国法律规定,在坚持农村土地集体所有的制度下,农户对其依法承包的土地享有占有、使用和收益的权利。这实际上明确了两个基本问题:一是明确了农户拥有的是土地的承包经营权,它不改变农村土地的集体所有权;二是明确了对承包到户的集体土地,只要不改变合同规定的用途,承包农户就可以自主选择各种实现土地收益的经营形式。农户可以自己经营自己的承包土地,也可以向他人出租承包土地的经营权;可以与本集体经济组织的成员自愿互换各自所承包的地块,也可以和其他农户以土地股份合作制的形式发展农业的合作生产;可以将承包土地的经营权用于向金融机构抵押、担保融资,还可以将承包土地的经营权作为股份投入到农业产业化的经营中去。在上述情况下,土地的承包关系均不发生变化,原承包农户仍将继续拥有本集体经济组织土地承包者的权利。此外,在农户有了稳定的非农产业收入或迁入城镇居住、就业后,还可以将自己承包的土地自主转让给本集体经济组织的其他成员,或按自愿有偿的原则将承包的土地交还给发包方。在后两种情况下,转让或交还土地承包经营权的农户,就不再拥有本集体经济组织土地承包者的权利,甚至还可以选择退出他所在的农村集体经济组织。显然,选择以何种方式实现家庭承包土地的经营权,完全应当由农户自主选择,而不能采取任何违背农户意愿、损害农民权益的强制性办法。
要维护农户在流转土地经营权后对土地承包权的合法财产权利,就必须加快明确农村土地所有权、承包权、经营权这三者的关系。农村土地制度的改革(指耕地经营制度的改革),必须坚持农村土地属农民集体所有的性质,必须保障承包农户的合法权利,必须有利于提高耕地的利用效率。农村的土地承包关系要保持稳定并长久不变,但承包农户的家庭人口、农村的劳动力数量却经常在发生变化。处理好这“变”与“不变”之间的关系,是发育和完善我国农村土地流转市场的关键。改革之初,农民创造了土地集体所有权与农户土地承包经营权的“两权分离”,由此确立了以家庭承包经营为基础、统分结合的双层经营体制。之后,面对农村劳动力流动和农户家庭人、地关系的变化,不少地方的农民又进一步创造了农村土地明确所有权、稳定承包权、放活经营权的“三权分离”概念。而实际上,也正是由于“三权分离”概念的形成和被普遍接受,才能够使农户在稳定土地承包权的基础上,去放心地流转承包土地的经营权。如果让承包农户因流转承包耕地的经营权而丧失他对集体土地的承包权,那他显然就不可能去流转自家承包土地的经营权。因此,正如农村集体土地的所有权与家庭承包经营权分离后,并不改变集体土地的所有权性质一样,土地承包权与经营权的分离,也不应当改变原承包农户对土地的承包关系。这就可以使农户在土地经营权进入流转后继续维护其对承包土地的合法财产权利,从而在稳定农户土地承包权基础上实现土地经营权流转、集中,发展适度规模经营。
我国农民土地制度中的“两权分离”和“三权分离”的差异,主要体现为(       )。
A.
后者有助于让农民放心的流转承包土地经营权
B.
前者不具备土地经营权,后者具备
C.
前者是已有的做法,后者不是
D.
前者以家庭承包经营为基础,后者不是
第 92 题    单选题
我国农户承包经营的耕地总体上规模细小,因此,要提高农业的生产效率,就必须促使土地要素能有必要的流动和重新组合。但令农户担心的问题是,土地经营权的流转是否会导致其失去土地的承包权?这就必须解决好土地经营权进入流转后原承包农户对其承包耕地的财产权利问题。
我国法律规定,在坚持农村土地集体所有的制度下,农户对其依法承包的土地享有占有、使用和收益的权利。这实际上明确了两个基本问题:一是明确了农户拥有的是土地的承包经营权,它不改变农村土地的集体所有权;二是明确了对承包到户的集体土地,只要不改变合同规定的用途,承包农户就可以自主选择各种实现土地收益的经营形式。农户可以自己经营自己的承包土地,也可以向他人出租承包土地的经营权;可以与本集体经济组织的成员自愿互换各自所承包的地块,也可以和其他农户以土地股份合作制的形式发展农业的合作生产;可以将承包土地的经营权用于向金融机构抵押、担保融资,还可以将承包土地的经营权作为股份投入到农业产业化的经营中去。在上述情况下,土地的承包关系均不发生变化,原承包农户仍将继续拥有本集体经济组织土地承包者的权利。此外,在农户有了稳定的非农产业收入或迁入城镇居住、就业后,还可以将自己承包的土地自主转让给本集体经济组织的其他成员,或按自愿有偿的原则将承包的土地交还给发包方。在后两种情况下,转让或交还土地承包经营权的农户,就不再拥有本集体经济组织土地承包者的权利,甚至还可以选择退出他所在的农村集体经济组织。显然,选择以何种方式实现家庭承包土地的经营权,完全应当由农户自主选择,而不能采取任何违背农户意愿、损害农民权益的强制性办法。
要维护农户在流转土地经营权后对土地承包权的合法财产权利,就必须加快明确农村土地所有权、承包权、经营权这三者的关系。农村土地制度的改革(指耕地经营制度的改革),必须坚持农村土地属农民集体所有的性质,必须保障承包农户的合法权利,必须有利于提高耕地的利用效率。农村的土地承包关系要保持稳定并长久不变,但承包农户的家庭人口、农村的劳动力数量却经常在发生变化。处理好这“变”与“不变”之间的关系,是发育和完善我国农村土地流转市场的关键。改革之初,农民创造了土地集体所有权与农户土地承包经营权的“两权分离”,由此确立了以家庭承包经营为基础、统分结合的双层经营体制。之后,面对农村劳动力流动和农户家庭人、地关系的变化,不少地方的农民又进一步创造了农村土地明确所有权、稳定承包权、放活经营权的“三权分离”概念。而实际上,也正是由于“三权分离”概念的形成和被普遍接受,才能够使农户在稳定土地承包权的基础上,去放心地流转承包土地的经营权。如果让承包农户因流转承包耕地的经营权而丧失他对集体土地的承包权,那他显然就不可能去流转自家承包土地的经营权。因此,正如农村集体土地的所有权与家庭承包经营权分离后,并不改变集体土地的所有权性质一样,土地承包权与经营权的分离,也不应当改变原承包农户对土地的承包关系。这就可以使农户在土地经营权进入流转后继续维护其对承包土地的合法财产权利,从而在稳定农户土地承包权基础上实现土地经营权流转、集中,发展适度规模经营。
根据文章内容,不能得出以下结论(       )。
A.
农户在土地经营权流转继续享有其承包土地的承包权
B.
完善我国农村土地流转市场的关键是处理好承包农户的家庭人口与农村劳动力数量的变化关系
C.
稳定农户土地承包权有助于发展适度规模经营
D.
农户自主选择家庭承包土地经营权的实现形式
第 93 题    单选题
广东省2017年前三季度运输情况分析
一、旅客运输保持增长,高铁出行稳步提高。前三季度,全省完成客运量11.18亿人,同比增长5.2%,增幅比上年同期提高0.7个百分点,比上半年回落0.4个百分点;完成旅客周转量3120.74亿人公里,增长7.0%,增幅比上年同期提高1.2个百分点,比上半年回落0.5个百分点。各种运输方式完成情况详见下表1。

高铁出行稳步提高。前三季度,广东完成高铁客运量13587万人,旅客周转量35935亿人公里,同比分别增长21.7%和17.5%,高铁客运量和旅客周转量分别占铁路旅客运输的63.3%和53.4%,占比同比提高13.8个和4.3个百分点。
粤东西北公路客运增长较快。前三季度,东翼、西翼、粤北山区公路客运量同比分别增长8.2%、7.4%和5.9%,增幅比全省快4.3个、3.5个和2.0个百分点; 旅客周转量分别增长9.0%、7.9%和6.9%,增幅比全省快4.2个、3.1个和2.1个百分点。珠三角地区公路客运增速低于全省,前三季度客运量和旅客周转量分别增长2.1%和3.2%,增速分别比全省低1.8个和1.6个百分点。
二、货物运输量在水路运输拉动下增长较快。前三季度,全省完成货运量2882亿吨,同比增长8.1%,增幅比上年同期提高2.7个百分点,比上半年回落0.8个百分点;完成货物周转量20608.07亿吨公里,增长44.0%。受中远海运散货重组加盟广东、水路运力增加因素拉动,水路货物运输量增长较快,前三季度,水路完成货运量6.92亿吨,货物周转量17635.41亿吨公里,同比分别增长16.1%和52.6%,水路对全部货运量和货物周转量的贡献率分别达到44.6%和96.5%,拉动全部货运量和货物周转量分别增长3.6和42.5个百分点。各种运输方式完成情况详见下表2。

粤北山区、东翼和西翼公路货运较快增长,珠三角公路货运增长低于全省平均水平。前三季度,东翼、西翼和粤北山区公路货运量同比分别增长8.5%、8.1%和7.5%,增幅比全省快2.6个、2.2个和1.6个百分点;货物周转量同比分别增长8.9%、9.7%和8.1%,增幅比全省快1.5个、2.3个和0.7个百分点。珠三角地区公路货运量增长4.9%,货物周转量增长6.4%。
广东省2015年前三季度完成客运量 亿人。
A.
11.18
B.
10.63
C.
10.17
D.
无法确定
第 94 题    单选题
广东省2017年前三季度运输情况分析
一、旅客运输保持增长,高铁出行稳步提高。前三季度,全省完成客运量11.18亿人,同比增长5.2%,增幅比上年同期提高0.7个百分点,比上半年回落0.4个百分点;完成旅客周转量3120.74亿人公里,增长7.0%,增幅比上年同期提高1.2个百分点,比上半年回落0.5个百分点。各种运输方式完成情况详见下表1。

高铁出行稳步提高。前三季度,广东完成高铁客运量13587万人,旅客周转量35935亿人公里,同比分别增长21.7%和17.5%,高铁客运量和旅客周转量分别占铁路旅客运输的63.3%和53.4%,占比同比提高13.8个和4.3个百分点。
粤东西北公路客运增长较快。前三季度,东翼、西翼、粤北山区公路客运量同比分别增长8.2%、7.4%和5.9%,增幅比全省快4.3个、3.5个和2.0个百分点; 旅客周转量分别增长9.0%、7.9%和6.9%,增幅比全省快4.2个、3.1个和2.1个百分点。珠三角地区公路客运增速低于全省,前三季度客运量和旅客周转量分别增长2.1%和3.2%,增速分别比全省低1.8个和1.6个百分点。
二、货物运输量在水路运输拉动下增长较快。前三季度,全省完成货运量2882亿吨,同比增长8.1%,增幅比上年同期提高2.7个百分点,比上半年回落0.8个百分点;完成货物周转量20608.07亿吨公里,增长44.0%。受中远海运散货重组加盟广东、水路运力增加因素拉动,水路货物运输量增长较快,前三季度,水路完成货运量6.92亿吨,货物周转量17635.41亿吨公里,同比分别增长16.1%和52.6%,水路对全部货运量和货物周转量的贡献率分别达到44.6%和96.5%,拉动全部货运量和货物周转量分别增长3.6和42.5个百分点。各种运输方式完成情况详见下表2。

粤北山区、东翼和西翼公路货运较快增长,珠三角公路货运增长低于全省平均水平。前三季度,东翼、西翼和粤北山区公路货运量同比分别增长8.5%、8.1%和7.5%,增幅比全省快2.6个、2.2个和1.6个百分点;货物周转量同比分别增长8.9%、9.7%和8.1%,增幅比全省快1.5个、2.3个和0.7个百分点。珠三角地区公路货运量增长4.9%,货物周转量增长6.4%。
在所有客运方式中,2017年前三季度旅客周转量增速比上半年提高的运输方式中,2016年前三季度完成旅客周转量(       )亿人公里。
A.
624.54
B.
634.54
C.
633.95
D.
634.28
第 95 题    单选题
广东省2017年前三季度运输情况分析
一、旅客运输保持增长,高铁出行稳步提高。前三季度,全省完成客运量11.18亿人,同比增长5.2%,增幅比上年同期提高0.7个百分点,比上半年回落0.4个百分点;完成旅客周转量3120.74亿人公里,增长7.0%,增幅比上年同期提高1.2个百分点,比上半年回落0.5个百分点。各种运输方式完成情况详见下表1。

高铁出行稳步提高。前三季度,广东完成高铁客运量13587万人,旅客周转量35935亿人公里,同比分别增长21.7%和17.5%,高铁客运量和旅客周转量分别占铁路旅客运输的63.3%和53.4%,占比同比提高13.8个和4.3个百分点。
粤东西北公路客运增长较快。前三季度,东翼、西翼、粤北山区公路客运量同比分别增长8.2%、7.4%和5.9%,增幅比全省快4.3个、3.5个和2.0个百分点; 旅客周转量分别增长9.0%、7.9%和6.9%,增幅比全省快4.2个、3.1个和2.1个百分点。珠三角地区公路客运增速低于全省,前三季度客运量和旅客周转量分别增长2.1%和3.2%,增速分别比全省低1.8个和1.6个百分点。
二、货物运输量在水路运输拉动下增长较快。前三季度,全省完成货运量2882亿吨,同比增长8.1%,增幅比上年同期提高2.7个百分点,比上半年回落0.8个百分点;完成货物周转量20608.07亿吨公里,增长44.0%。受中远海运散货重组加盟广东、水路运力增加因素拉动,水路货物运输量增长较快,前三季度,水路完成货运量6.92亿吨,货物周转量17635.41亿吨公里,同比分别增长16.1%和52.6%,水路对全部货运量和货物周转量的贡献率分别达到44.6%和96.5%,拉动全部货运量和货物周转量分别增长3.6和42.5个百分点。各种运输方式完成情况详见下表2。

粤北山区、东翼和西翼公路货运较快增长,珠三角公路货运增长低于全省平均水平。前三季度,东翼、西翼和粤北山区公路货运量同比分别增长8.5%、8.1%和7.5%,增幅比全省快2.6个、2.2个和1.6个百分点;货物周转量同比分别增长8.9%、9.7%和8.1%,增幅比全省快1.5个、2.3个和0.7个百分点。珠三角地区公路货运量增长4.9%,货物周转量增长6.4%。
根据文章第二自然段,2016年前三季度铁路客运量为(       )万人。
A.
11164
B.
17637
C.
18922
D.
22554
第 96 题    单选题
广东省2017年前三季度运输情况分析
一、旅客运输保持增长,高铁出行稳步提高。前三季度,全省完成客运量11.18亿人,同比增长5.2%,增幅比上年同期提高0.7个百分点,比上半年回落0.4个百分点;完成旅客周转量3120.74亿人公里,增长7.0%,增幅比上年同期提高1.2个百分点,比上半年回落0.5个百分点。各种运输方式完成情况详见下表1。

高铁出行稳步提高。前三季度,广东完成高铁客运量13587万人,旅客周转量35935亿人公里,同比分别增长21.7%和17.5%,高铁客运量和旅客周转量分别占铁路旅客运输的63.3%和53.4%,占比同比提高13.8个和4.3个百分点。
粤东西北公路客运增长较快。前三季度,东翼、西翼、粤北山区公路客运量同比分别增长8.2%、7.4%和5.9%,增幅比全省快4.3个、3.5个和2.0个百分点; 旅客周转量分别增长9.0%、7.9%和6.9%,增幅比全省快4.2个、3.1个和2.1个百分点。珠三角地区公路客运增速低于全省,前三季度客运量和旅客周转量分别增长2.1%和3.2%,增速分别比全省低1.8个和1.6个百分点。
二、货物运输量在水路运输拉动下增长较快。前三季度,全省完成货运量2882亿吨,同比增长8.1%,增幅比上年同期提高2.7个百分点,比上半年回落0.8个百分点;完成货物周转量20608.07亿吨公里,增长44.0%。受中远海运散货重组加盟广东、水路运力增加因素拉动,水路货物运输量增长较快,前三季度,水路完成货运量6.92亿吨,货物周转量17635.41亿吨公里,同比分别增长16.1%和52.6%,水路对全部货运量和货物周转量的贡献率分别达到44.6%和96.5%,拉动全部货运量和货物周转量分别增长3.6和42.5个百分点。各种运输方式完成情况详见下表2。

粤北山区、东翼和西翼公路货运较快增长,珠三角公路货运增长低于全省平均水平。前三季度,东翼、西翼和粤北山区公路货运量同比分别增长8.5%、8.1%和7.5%,增幅比全省快2.6个、2.2个和1.6个百分点;货物周转量同比分别增长8.9%、9.7%和8.1%,增幅比全省快1.5个、2.3个和0.7个百分点。珠三角地区公路货运量增长4.9%,货物周转量增长6.4%。
2017年前三季度,珠三角地区公路货运量增幅比全省(       )个百分点。
A.
高1.0
B.
低1.0
C.
低2.5
D.
无法确定
第 97 题    单选题
广东省2017年前三季度运输情况分析
一、旅客运输保持增长,高铁出行稳步提高。前三季度,全省完成客运量11.18亿人,同比增长5.2%,增幅比上年同期提高0.7个百分点,比上半年回落0.4个百分点;完成旅客周转量3120.74亿人公里,增长7.0%,增幅比上年同期提高1.2个百分点,比上半年回落0.5个百分点。各种运输方式完成情况详见下表1。

高铁出行稳步提高。前三季度,广东完成高铁客运量13587万人,旅客周转量35935亿人公里,同比分别增长21.7%和17.5%,高铁客运量和旅客周转量分别占铁路旅客运输的63.3%和53.4%,占比同比提高13.8个和4.3个百分点。
粤东西北公路客运增长较快。前三季度,东翼、西翼、粤北山区公路客运量同比分别增长8.2%、7.4%和5.9%,增幅比全省快4.3个、3.5个和2.0个百分点; 旅客周转量分别增长9.0%、7.9%和6.9%,增幅比全省快4.2个、3.1个和2.1个百分点。珠三角地区公路客运增速低于全省,前三季度客运量和旅客周转量分别增长2.1%和3.2%,增速分别比全省低1.8个和1.6个百分点。
二、货物运输量在水路运输拉动下增长较快。前三季度,全省完成货运量2882亿吨,同比增长8.1%,增幅比上年同期提高2.7个百分点,比上半年回落0.8个百分点;完成货物周转量20608.07亿吨公里,增长44.0%。受中远海运散货重组加盟广东、水路运力增加因素拉动,水路货物运输量增长较快,前三季度,水路完成货运量6.92亿吨,货物周转量17635.41亿吨公里,同比分别增长16.1%和52.6%,水路对全部货运量和货物周转量的贡献率分别达到44.6%和96.5%,拉动全部货运量和货物周转量分别增长3.6和42.5个百分点。各种运输方式完成情况详见下表2。

粤北山区、东翼和西翼公路货运较快增长,珠三角公路货运增长低于全省平均水平。前三季度,东翼、西翼和粤北山区公路货运量同比分别增长8.5%、8.1%和7.5%,增幅比全省快2.6个、2.2个和1.6个百分点;货物周转量同比分别增长8.9%、9.7%和8.1%,增幅比全省快1.5个、2.3个和0.7个百分点。珠三角地区公路货运量增长4.9%,货物周转量增长6.4%。
以下说法中错误的是(       )。
A.
2017年前三季度,公路运输占总客运量的比例比铁路运输高52.23个百分点
B.
2017年前三季度,各种运输方式的货物周转量都比上年同期有所增长
C.
2017年前三季度,水路对全部货运量贡献率在五成以上
D.
2017年前三季度,全省的公路客运量同比增长3.9%
第 98 题    单选题
《民法总则》规定法人可以依法设立分支机构。以下的表述不正确的是:
A.
产生的民事责任必须以该分支机构管理的财产承担,不由法人承担
B.
设立人为设立法人从事的民事活动,其法律后果由法人承受
C.
分支机构以自己的名义从事民事活动,产生的民事责任由法人承担
D.
法人未成立设立分支机构的,其法律后果由设立人承受
第 99 题    单选题
在民事权利的类型中,形成权是依权利人单方意思表示就能使权利发生、变更或者消灭的权利。以下属于形成权的是:
A.
撤销权
B.
身份权
C.
抗辩权
D.
财产权
第 100 题    单选题
《中华人民共和国证券法》规定上市公司有下列情形之一的,由证券交易所决定暂停其股票上市交易,其中表述正确的是:
A.
公司股本总额、股权分布等发生变化不再具备上市条件,在证券交易所规定的期限内仍不能达到上市条件
B.
公司不按照规定公开其财务状况,或者对财务会计报告作虚假记载,可能误导投资者
C.
公司不按照规定公开其财务状况,或者对财务会计报告作虚假记载,且拒绝纠正
D.
公司最近三年连续亏损,在其后一个年度内未能恢复盈利
第 101 题    单选题
在《公司法》有关公司设立分公司或子公司的规定中,以下选项表述不正确的是:
A.
公司设立分公司,应当向公司登记机关申请登记,领取营业执照
B.
分公司不具有法人资格,其民事责任由公司承担
C.
公司可以设立子公司,子公司具有法人资格
D.
分公司独立核算,则独立承担民事责任
第 102 题    单选题
在绩效考核中,侧重点是员工完成的工作任务和生产的产品属于:
A.
岗位导向型
B.
结果导向型
C.
行为导向型
D.
特征导向型
第 103 题    单选题
根据管理的层次,控制的内容也各不相同。某项控制的主要内容是按职能筹措和分配资源,制定各种制度和标准,测定成果和实施管理。该控制属于:
A.
管理层的控制
B.
经营层的控制
C.
作业层的控制
D.
应用层的控制
第 104 题    单选题
在组织管理活动中,个体行为带来一些普遍的特征。由于行为是有目的的,通常,在个体没有达到自己的目标之前,这种行为也不会停止下来,该特征被称为:
A.
行为的持久性
B.
行为的主动性
C.
行为的自发性
D.
行为的因果性
第 105 题    单选题
在金融市场当中,基金经理为避免独立决策一旦失败可能导致的风险,宁愿选择跟随大多数基金经理或业内权威基金经理的投资行为,而忽略自己的信息和办法,这种做法属于:
A.
共生效应
B.
杠杆效应
C.
泡沫效应
D.
羊群效应
第 106 题    单选题
下列关于证券交易所说法中不正确的是(       )。
A.
实行“公开、公平、公正”原则,并对证券交易加以严格管理
B.
集中了证券的供求双方,具有较高的成交速度和成交率
C.
交易场所和交易时间可根据证券买卖双方的交易灵活多变
D.
参加交易者为具备会员资格的证券经营机构,交易采取经纪制
第 107 题    单选题
拉动国内生产总值GDP增长的“三驾马车”不包括(       )。
A.
投资
B.
消费
C.
净出口
D.
税收
第 108 题    单选题
金融衍生产品是与金融相关的派生物,通常是指从原生资产派生出来的金融工具,具有的特点有(       )。
I.跨期性 II.联动性 III.不确定性 IV.零和博弈
A.
II,III,IV
B.
III,IV
C.
I,II,III,IV
D.
I,II
第 109 题    单选题
我国支付清算网络体系的核心是(       )。
A.
网上支付跨行清算系统
B.
中国人民银行现代化支付系统
C.
银行卡支付系统
D.
银行业金融机构行内支付系统
第 110 题    单选题
下列关于外汇说法中不正确的是(       )。
A.
外汇必须是各国普遍接受的支付手段和可用作对外支付的金融资产
B.
外汇必须是在国外能得到补偿的债权,具有可靠的物质偿付保证
C.
外汇是非主权货币,通常各国政府允许外国货币作为本国市场的计价和结算货币,但不允许外国货币在本国境内流通和使用
D.
外汇是以外国货币表示的,必须具有充分的可兑换性,能够自由地兑换成其他国家的货币或者其他信用工具进行多边支付
第 111 题    单选题
黄金准备制度又称黄金储备制度,是国家规定的黄金储备保管机构和管理黄金的制度。黄金储备的用途包括(       )。
I.作为国际支付的准备金,也就是作为世界货币的准备金
II.作为时而扩大时而收缩的国内金属流通的准备金
III.作为支付存款和兑换银行券的准备金
A.
I,III
B.
II,III
C.
I,II
D.
I,II,III
第 112 题    单选题
借助于金融市场的交易组织、交易规则和信用制度,以及丰富的可供选择的金融产品和便利的金融资产交易方式,为各种期限、内容不同的金融工具互相转换提供了必需的条件,可以降低交易成本,便利金融工具实现交易的金融市场功能是(       )。
A.
经济调节功能
B.
交易及定价功能
C.
优化资源配置功能
D.
货币资金融通功能
第 113 题    单选题
借款人出现未按规定用途使用贷款,其贷款应归为(       )。
A.
损失类
B.
可疑类
C.
次级类
D.
关注类
第 114 题    单选题
下列选项中,不属于一般性货币政策工具的是(       )。
A.
贴现
B.
再贴现
C.
公开市场业务
D.
法定存款准备金政策
第 115 题    单选题
办理银行定期储蓄业务开户时,以下操作不正确的是(       )。
A.
客户必须以实名在银行开立账户
B.
开户申请书必须由客户本人或代办人填写
C.
如需开立个人结算账户,可以由他人代办
D.
大额开户交易须经授权主管复核、授权
第 116 题    多选题
根据金融犯罪侵犯的客体不同,可以将金融犯罪分为:
A.
危害金融行业职务管理制度的犯罪
B.
危害金融业务管理制度的犯罪
C.
危害金融管理制度的犯罪
D.
危害货币管理制度的犯罪
第 117 题    多选题
关于《劳动法》中的规定,下列表述正确的有:
A.
集体合同草案应当提交职工代表大会或者全体职工讨论通过
B.
劳动者解除劳动合同,应当提前五个工作日以书面形式通知用人单位
C.
集体合同由工会代表职工与企业签订;没有建立工会的企业,由职工推举的代表与企业签订
D.
企业职工一方与企业可以就劳动报酬、工作时间、休息休假、劳动安全卫生等事项,签订集体合同
第 118 题    多选题
薪酬决定标准是指决定薪酬高低的依据,岗位、技能、资历、绩效和市场状况等都可能是决定薪酬的依据。薪酬战略的类型一般包括:
A.
基于岗位或技能
B.
基于个人绩效或团队绩效
C.
基于绩效或资历
D.
基于公司绩效或部门绩效
第 119 题    多选题
绩效考核是指考核主体对找工作目标和绩效标准,采用科学的考核方式,评定员工的各项业绩。现在常用的绩效考核方法有:
A.
关键事件法
B.
目标管理法
C.
工作标准法
D.
360度考核法
第 120 题    多选题
金融科技发展尚处于不断探索和逐步成熟的过程中,随着大数据、云计算、人工智能、区块链等数字技术在金融领域应用的不断深入,金融科技在(       )等方面正面临着风险和安全挑战。
A.
网络
B.
数据
C.
技术
D.
业务
第 121 题    多选题
项目融资,是指符合以下特征的贷款(       )。
A.
贷款用途通常适用于建造一个或一组大型生产装置,基础设施,房地产项目或其他项目,包括对在建或已建项目的再融资
B.
借款人通常是为建设、经营该项目或为该项目融资而专门组建的企事业法人,包括主要从事该项目建设、经营或融虫资的既有企事业法人
C.
还款资金来源主要依赖该项目产生的销售收入、补贴收入或其他收入,一般不具备其他还款来源
D.
用于补充工业和商业企业的流动资金的贷款,一般为短期贷款通常为9个月,最多不超过一年
第 122 题    多选题
证券交易所是依据国家有关法律,经政府证券主管机关批准设立的集中进行证券交易的有形场所。下列关于证券交易所说法中正确的是(       )。
A.
减少证券投资的风险
B.
一定程度上扰乱金融价格
C.
实现资金的有效配置,形成合理的价格
D.
保证股票市场运行的连续性
第 123 题    多选题
股票是股份有限公司发行的、表示其股东按其持有的股份享受权益、承担义务的可转让的凭证。其特点主要包括(       )。
A.
流通性
B.
可偿还性
C.
风险性
D.
收益性
第 124 题    多选题
根据《中华人民共和国商业银行法》规定,商业银行可以在中华人民共和国境内经营以下哪些业务?
A.
发放短期、中期和长期贷款
B.
信托投资和证券经营业务
C.
吸收公众存款
D.
向非银行业金融机构和企业股权投资
E.
发行金融债券
第 125 题    多选题
除银行业金融机构外,属于银监会监管的还包括(       )等非银行金融机构。
A.
汽车金融公司
B.
企业集团财务公司
C.
金融资产管理公司
D.
金融租赁公司
E.
融资租赁公司